Plumber

Scaf Plumbing & Heating Ltd

Ipswich4.7· 187 reviews · 3 sources
Trust score
84out of 100
Rating4.7★
Review volume187
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Scaf Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering Ipswich and surrounding areas

Reviews · public evidence

What customers say

4.7out of 5
187 reviews in public evidenceCross-checked across 3 sources
CheckatradeSource profile linked
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Highlights

"Silviu replaced my old hot water tank system with a new combi boiler which has made all the difference! The whole process was smooth and stress-free. Silviu was professional and reliable- great service! Really pleased with the upgrade- a great job all round!"

CustomerCheckatrade5.0 rating

"Scaf plumbing is great , silviu helped with my emergency boiler situation where others can't, quick and professional service."

CustomerCheckatrade5.0 rating

"Sliviu was amazingly helpful and knowledgeable about the services he was providing. He worked quickly and charged me the price he quoted, I can’t recommend him enough."

CustomerCheckatrade5.0 rating

Detailed reviews

Checkatrade5.0 / 5 ·

Silviu replaced my old hot water tank system with a new combi boiler which has made all the difference! The whole process was smooth and stress-free. Silviu was professional and reliable- great service! Really pleased with the upgrade- a great job all round!

Checkatrade
Checkatrade5.0 / 5 ·

Scaf plumbing is great , silviu helped with my emergency boiler situation where others can't, quick and professional service.

Checkatrade
Checkatrade4.3 / 5 ·

My central heating boiler had developed a serious fault . The man from SCAF explained the options very clearly and told me what each one would cost. I decided to go for a combi heater and he said that they could come in a couple of days to do the work. Everything went very smoothly. The old boiler and the water tank were taken away and the installation went well. We checked that all the radiators and the two towel rails were working properly and the new pipe on the outside wall was satisfactory. I was very grateful for their help and felt that the job had been done very well.

Checkatrade
Checkatrade5.0 / 5 ·

Sliviu was amazingly helpful and knowledgeable about the services he was providing. He worked quickly and charged me the price he quoted, I can’t recommend him enough.

Checkatrade
Checkatrade5.0 / 5 ·

This company saved the day a few years back ,the man was really polite and I needed a new boiler just before Xmas, it was installed within the week , I have used him ever since .very quick service and reliable.

Checkatrade
Checkatrade5.0 / 5 ·

Excellent work to fix the boiler, he was polite friendly and very helpful

Checkatrade
Checkatrade5.0 / 5 ·

Exceptional service, prompt response and great aftercare. Would fully recommend.

Checkatrade
Checkatrade5.0 / 5 ·

Professional, punctuality, great job.

Checkatrade
Checkatrade5.0 / 5 ·

Work was carried out in a timely manner with no issues. The quality, service and advice was to a hight standard, at a reasonable price.

Checkatrade
Sebastian P5.0 / 5 ·

New combi boiler installation.

Checkatrade
Natalie D0.0 / 5 ·

Got a call from Silviu to advise he was round the corner and could have a look £95 + vat for callout and diagnostics. spent 20 minutes total between arriving and leaving to be told he would have to test different parts and would charge £95 + vat per half hour to do it. Told me he would send a report and hasn't and ignored all messages and emails since. Will be reporting him to trading standards.

Checkatrade
Checkatrade5.0 / 5 ·

boiler installation. Quick service. Polite and respectful.

Checkatrade
Nick V5.0 / 5 ·

very responsive initial morning callout and diagnose issue. then arranged for replacement of faulty part that afternoon. Adrian was extremely courteous and professional with the replacement work. would definitely recommend and use again

Checkatrade
Steph S4.7 / 5 ·

Sylviu came and assessed the work and then sent Adrian to complete it. He worked efficiently and communicated well throughout.

Checkatrade
Muneeb B5.0 / 5 ·

Very professional. Completed the job on same day.

Checkatrade
Checkatrade0.0 / 5 ·

AVOID THIS BUSINESS AT ALL COSTS, especially if you are an old aged pensioner. They charged a vulnerable 92 year old nearly £2,000 to replace a boiler pump, valve and to supposedly flush out the system (with a vacuum cleaner!). The call out charge was £150.00. SCAF advertise a discount for pensioners, so I hate to imagine what they normally charge for a non urgent call out. To add insult to injury the boiler stopped working within two days and another plumber had to be called to rectify the same problem.

Checkatrade
Checkatrade1.3 / 5 ·

AVOID if you are a pensioner and live on your own. I contacted this person as I have used 2 other trades people from here are they were excellent so thought this one would be. They charged me near £4,000 to s&f a boiler. This included a WiFi thermostat that he charged £300 but found it can be brought for £50 online. I put in a complaint but as I paid in cash nothing could be done. This person even said I was not a customer yet I had written proof he installed the boiler. This person cannot be trusted.

Checkatrade
Checkatrade4.7 / 5 ·

Energy pipe burst was fixed very quick and efficiently and came out very quickly too also friendly.

Checkatrade
Checkatrade5.0 / 5 ·

Fantastic service so helpful and professional. Cleaned up everything and reassured me when the job was completed. Extremely speedy response from start to finish!! And a great price!!

Checkatrade
Checkatrade5.0 / 5 ·

Radiator Replacement

Checkatrade
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Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.7★ from 187 public reviewsCheckatradeCompanies HouseTrustATrader
Sources

Every signal, traced to its origin

3 named sources

Review sources

CheckatradeTrustATrader

Official sources

Companies House
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.7★
Review volume: 187
Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed
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Good to know

Common questions about Scaf Plumbing & Heating Ltd

What do customers say about Scaf Plumbing & Heating Ltd?

Scaf Plumbing & Heating Ltd has 187 public reviews, averaging 4.7 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Scaf Plumbing & Heating Ltd's reviews are genuine?

Scaf Plumbing & Heating Ltd's 187 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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