“Simon was on time, polite and very informative, when he came to replace my TRV valve on my radiator. He explained clearly what he was going to do, and was very thorough. He was honest and upfront about costs, and how one could make payment. He kept a clean work environment and was respectful when working in my home. Thank you :)!”
Public evidence profile
SM Plumbing Heating Electrical
Credentials & registries
TrustATrader Approved
Trust Score
57out of 100
- Rated 5.0 from 105 reviews
- 6 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume105
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say41.2 of 60
Independent checks7.6 of 30
Track record8 of 10
See the independent checks
- Licences and credentials0.6 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- TrustATrader105 reviews · 5.0 avg
Highlights
“Simon was polite and professional throughout the time he worked on our plumbing. He checked what the problem was, then carefully explained to me what he could do to fix it and the price he would charge before proceeding. He kept me updated throughout the job, he worked cleanly and thoroughly checked the work was acceptable before leaving. Highly recommended!”
“Simon was very professional from start to finish. He fitted us in around his very busy schedule as we only had limited dates the work could be done around other contractors. He was very mindful of the fact we have a toddler in the property. I would recommend him to anyone for plumbing or electrical work.”
Detailed reviews
Replies to reviews
Simon done a great job hiding some radiator pipes for me he was very polite and well mannered. He tested all his work and kept me informed. was very good and he tidy up when finished his prices are more than reasonable. 100% will be calling when I need some more work done
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Very friendly, knowledgable and efficient!
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Super friendly and helpful and great quality of work. Simon, quoted for a couple different small jobs and was very responsive and good at offering advice. The work we agreed on was done on time and at the agreed price. Cleaned up and made sure we were happy with the work. Highly recommended.
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Simon was attentive, talked us through all our needs, and was willing to stay longer to get a tricky job completed. We'd been burned by tradespeople before who were in it for a quick buck, but Simon quoted us a fair price for the work done. He's now our go to guy!
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Stephen turned up when he said he would. Always a great first impression. Just got on with testing and then fixing the issue. Explained everything he was doing and asked permission to turn off the power. Little things like this make are appreciated. Good advice. Fully tested. Happy customer.
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Simon was friendly and professional, communicated well and did an excellent job replacing a kitchen tap. He is also an electrician, which now means I now have my "go to man" for both trades. Recommend him highly.
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Simon was very polite and considerate. He arrived on time and explained exactly what was required to complete the work I needed doing and did this professionally. I Would happily recommend his services to others.
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Bathtub pipe was leaking and coming through living room ceiling. I was anxious and anticipating It being expensive. Simon from initial phone call to appointment was extremely informative. At the appointment Simon explained every step and showed me what work was being carried out and where the leak was and let me know how much it would cost prior to replacing pipes. Really pleased with his expertise and was happy that it did not cost as much as I had thought it could. Will use Simon for my plumbing and electrical jobs in future.
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Simon did a fantastic job and so refreshing to work with someone who communicates well and tries to do the most efficient repair, rather than over charging. Very competitive price, lovely chap, would fully recommend.
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I rang this plumber for immediate call out but he couldn't come today. However, he went over and above to help over the phone and gave us the advice and guidance we needed to resolve our immediate issue. Outstanding customer service and a credit to the plumbing industry. Thank you so much and we will definitely be calling for our next plumbing, heating or electrical needs. Thank you.
Reply from the business
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You can stop your search now... THIS is the guy you want. Simon replaced my shower unit which was on the way out. Zero issues, and very tidy. Very likeable guy. Simon is my go to plumber from now on!
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Very polite and punctual. Was able to identify the potential issue (loose wiring in a shower box) and for now it appears to be fixed. He was happy to be recontacted if this issue persisted though. Feel that a full and thorough investigation was conducted on the day to try and get to the bottom of the issue and would recommend this person.
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Came recommended by a friend. Friendly and professional for a routine boiler service and leak investigation. Clear and transparent explanations for his work and charges. Will recommend!
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Simon was thoughtful and considered about the works required and explained what he was going to do clearly. He was punctual on both visits. It was a huge bonus to us that he is dual qualified as a plumber and electrician.
Simon was great to deal with - was thoughtful and considered about what works were required and turned up on time and as promised. A huge bonus is that he is dual qualified as a plumber and electrician.
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Local context
Rated 5.0, above the local average for electricians in Nottingham
Across 148 electricians in Nottingham, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 102 customer reviews on TrustATrader.
“He kept me updated throughout the job” · TrustATrader, 7 Jan 2026
“Simon from initial phone call to appointment was extremely informative.” · TrustATrader, 11 Apr 2025
“kept me in the loop the entire time on what he was doing.” · TrustATrader, 7 Dec 2023
“he worked cleanly and thoroughly checked the work was acceptable before leaving.” · TrustATrader, 7 Jan 2026
“Zero issues, and very tidy.” · TrustATrader, 4 Feb 2025
“They worked extremely hard and diligently throughout” · TrustATrader, 1 Sept 2023
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
SM Plumbing Heating Electrical has been vetted and approved by TrustATrader. Covering Nottingham, Derby, Bridgford, Clifton, Radcliffe on Trent, Beeston, Burton Joyce and all surrounding areas within a 15 mile radius.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerIn England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.
Want an extra legitimacy check? Run the Cowboy Checker on SM Plumbing Heating Electrical before you contact them.
Run Cowboy Checker →Good to know
Common questions about SM Plumbing Heating Electrical
Is SM Plumbing Heating Electrical a legitimate business?
SM Plumbing Heating Electrical has 105 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about SM Plumbing Heating Electrical?
SM Plumbing Heating Electrical has 105 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know SM Plumbing Heating Electrical's reviews are genuine?
SM Plumbing Heating Electrical's 105 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has SM Plumbing Heating Electrical had recent public reviews?
SM Plumbing Heating Electrical has 6 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is SM Plumbing Heating Electrical qualified and accredited?
We hold 1 independently sourced credential for SM Plumbing Heating Electrical, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
How long has SM Plumbing Heating Electrical been trading?
SM Plumbing Heating Electrical has been reviewed on public sources since 2020.
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