Plumber
Softflow Essex LTD
Companies House
Active incorporated business
Trust score
78out of 100
Rating4.9★
Review volume408
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Softflow Essex LTD
Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.
See the full verification checklist for Softflow Essex LTD →About
Verified household water treatment in Chelmsford, Essex.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"The service right from providing a quotation to actual installation was seamless. The company was very professional and also understanding to needs. I would highly recommend Softflow Essex Ltd."
"We have been delighted with the service that we’ve received from SoftFlow Essex. They are very professional and attended our home to give us a quote. A few weeks later the installation was completed and it has been absolutely the best thing we have done in the house. Wish we’d done it sooner and SoftFlow have been excellent."
"Very prompt service and professional company , great water softener that’s made a big difference, definitely recommend."
Detailed reviews
The service right from providing a quotation to actual installation was seamless. The company was very professional and also understanding to needs. I would highly recommend Softflow Essex Ltd.
We have been delighted with the service that we’ve received from SoftFlow Essex. They are very professional and attended our home to give us a quote. A few weeks later the installation was completed and it has been absolutely the best thing we have done in the house. Wish we’d done it sooner and SoftFlow have been excellent.
Very prompt service and professional company , great water softener that’s made a big difference, definitely recommend.
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Local context
Rated 4.9★ — in line with the local average for plumbers in Chelmsford
Across 146 rated plumbers in Chelmsford, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
Softflow Essex LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameSoftflow Essex LTD
Company number05040457
Incorporated
Official checkListed
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 408 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 408
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
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Common questions about Softflow Essex LTD
What do customers say about Softflow Essex LTD?
Softflow Essex LTD has 408 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Is Softflow Essex LTD a registered business?
Softflow Essex LTD is a registered business on Companies House (company number 05040457), incorporated 11 Feb 2004, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Softflow Essex LTD before you contact them.
