Public evidence profile · Checked June 2026

Surrey Boiler Services Ltd

Gas engineerWalton-on-Thames4.9369 reviews · 3 independent public sources
How quickly they respond
Rapid Response Time
Credentials & registries
3 credentials shown
Emergency callout
Central Heating Repair
Trust Score
78out of 100
Strong track record
  • Rated 4.9 from 369 reviews across 3 review sources
  • 3 reviews in the last 12 months

Worth checking: Gas Safe Register

How this score is worked out
Rating4.9 / 5
Review volume369
Independent sources3 independent public sources
Credentials3 credentials shown

How this score is made up

What customers say48.3 of 60
Independent checks19.8 of 30
Track record10 of 10
See the independent checks
  • Licences and credentials3.7 of 10.1
  • Ways to reach them10.1 of 10.1
  • Reviewed on more than one site5.1 of 5.1
  • Registered company details0 of 3.4
  • Photos of their work0.8 of 0.8
  • Industry recognition0 of 0.4
Response evidence

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Call 07307 218638
Public response evidence

How quickly they respond

What their website advertises:

  • Rapid Response Time

What customers mention:

  • Came the same day: "After a fault code came up on our old boiler I called Surrey Boiler Services and they looked at the problem the same day." (Checkatrade, 19 Mar 2025)

Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.

From Checkatrade

Emergency callout

Lists emergency callout on Checkatrade for:

  • Central Heating Repair

This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.

From Which? Trusted Traders

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Sunday
12am–11:59pm
From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews across 2 review sources.

Customers mention transparent pricing: He explained exactly what the problem was in language I could understand and made me aware of the extra costs of the part that needed replacing. · Checkatrade, 29 Apr 2020

Respectful and tidy in your home: The work always looks really neat and he cleans up after himself so you wouldn't know you'd had any workmen in. · TrustATrader, 8 Apr 2025

Quality of the workQuoted from 3 reviews

Very happy with Paulo's work · TrustATrader, 12 May 2026

Efficient boiler service and couple of heating issues all sorted Highly recommend Friendly , helpful and good workmanship · Checkatrade, 15 Sept 2025

Found through Checkatrade rather than trustatrader but couldn't be happier with the service bent over backwards to help us out · TrustATrader, 23 May 2025

Reliable and punctualQuoted from 3 reviews

Have Known service Boiler service since 2007 knowledgeable and conscientious and reliable · TrustATrader, 4 Jun 2025

Arrived early to get job completed on time. Through and efficient. · TrustATrader, 30 May 2025

Punctual, and friendly and efficient. · TrustATrader, 22 May 2025

Clear communicationQuoted from 3 reviews

Response to initial query was excellent. Able to undertake the work in a timely manner. · TrustATrader, 27 May 2025

They are reliable, know what they are doing and explain why everything is needed. · TrustATrader, 11 Apr 2025

Colin is always happy to help and explain in detail any plumbing/heating questions I might have. · TrustATrader, 24 Mar 2025

Good problem solvingQuoted from 3 reviews

The service man was very polite and friendly and sorted out the problem very quickly and had the necessary part in his van. · Checkatrade, 13 Dec 2025

He identified the problem and fixed it within an hour. · TrustATrader, 11 Apr 2025

Colin diagnosed the problems on his first visit and fixed the system on his second. Very competent indeed · Checkatrade, 25 Feb 2025

Credentials and associations

Credentials and memberships

3

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

1 photo

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
369 reviews in public evidence3 reviews in the last 12 monthsReviewed on public review sources since 2005Most recent review Cross-checked across 3 review sources
Customers often mention
  • Friendly & politeMentioned in 39% of reviews we've read
  • ProfessionalMentioned in 30% of reviews we've read
Where these reviews are published
  • Checkatrade311 reviews · 4.9 avg
  • TrustATrader49 reviews · 5.0 avg
  • Which? Trusted Traders9 reviews · 5.0 avg

Highlights

Very pleased with our experience with Surrey Boiler Services Ltd. Arrived the same day as we phoned them to make an appointment, booked us in at 3.30 pm - 4.30 pm. The service man was very polite and friendly and sorted out the problem very quickly and had the necessary part in his van. So central heating back on again, what a relief !! Fully recommend this company, we are very, very satisfied.

Sheila DCheckatrade5.0 rating

Efficient boiler service and couple of heating issues all sorted Highly recommend Friendly , helpful and good workmanship

CustomerCheckatrade5.0 rating

I have had the same company service my boiler from when it was first installed several years ago.

Maxie WiddowsonTrustATrader5.0 rating

Detailed reviews

These are the individual reviews we hold for Surrey Boiler Services Ltd, including the highlights above. The 369 headline total is the review volume reported across public review sources.

Robin Cordery5.0 / 5 ·

Very happy with Paulo's work

TrustATrader
Trevor Harding5.0 / 5 ·

Excellent efficient service

TrustATrader
Janet Ireland5.0 / 5 ·

Very friendly & efficient.

TrustATrader
R Newton5.0 / 5 ·

Have Known service Boiler service since 2007 knowledgeable and conscientious and reliable

TrustATrader
Neil Holmes5.0 / 5 ·

All good!

TrustATrader
Read the other 2 detailed reviews on this page
Jean Lapinski5.0 / 5 ·

Arrived early to get job completed on time. Through and efficient. Explained work done.

TrustATrader
John Haynes5.0 / 5 ·

Response to initial query was excellent. Able to undertake the work in a timely manner. All round great service and a pleasant company to work with.

TrustATrader
Local context

Rated 4.9, in line with the local average for gas engineers in Walton-on-Thames

Across 5 gas engineers in Walton-on-Thames, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

4 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

Surrey Boiler Services Ltd has been vetted and approved by TrustATrader. Covering Surrey and surrounding areas

Services they list

Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Safety Checks - CP12Boiler installationBoiler repairBoiler servicingGas cooker installationGas cooker repairGas emergenciesGas fire repair and servicing

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

SurreyWalton on Thames

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Completed work

Photos listed as completed work

12 photos

These photos were listed as completed work by the business or a public source. They do not verify workmanship.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

Check the Gas Safe Register
By law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.

Want an extra legitimacy check? Run the Cowboy Checker on Surrey Boiler Services Ltd before you contact them.

Run Cowboy Checker
Independent checks

About this business

How long they've really been tradingOperating since at least 2005 (21 years), according to an independent source, not just their own word.
First public review2005Website online since2025
Good to know

Common questions about Surrey Boiler Services Ltd

Is Surrey Boiler Services Ltd available for emergencies?

They advertise Rapid Response Time availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Surrey Boiler Services Ltd a legitimate business?

Surrey Boiler Services Ltd has 369 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 3 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Surrey Boiler Services Ltd?

Surrey Boiler Services Ltd has 369 public reviews, averaging 4.9 out of 5, gathered across 3 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Surrey Boiler Services Ltd's reviews are genuine?

Surrey Boiler Services Ltd's 369 public reviews are gathered and cross-checked across 3 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Surrey Boiler Services Ltd had recent public reviews?

Surrey Boiler Services Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Surrey Boiler Services Ltd qualified and accredited?

We hold 3 independently sourced credentials for Surrey Boiler Services Ltd, including REFCOM (F-Gas register), Which? Trusted Traders, TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.

What does Surrey Boiler Services Ltd specialise in?

Surrey Boiler Services Ltd lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Safety Checks - CP12, Boiler installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Surrey Boiler Services Ltd cover?

They state on their own website that they cover Weybridge, Walton-on-Thames. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.