Builder
Survey Merchant
Trust score
62out of 100
Rating4.6★
Review volume25
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified surveying in Esher.
Reviews · public evidence
What customers say
4.6out of 5
Highlights
"Very efficient and professional communication and service, will definitely recommend."
Detailed reviews
Overall very good service. Very well presented survey received. My only gripe is that the release of the survey was delayed by a week because the company did not pick up that I had paid the invoice, and I had to chase them to investigate why the survey was late arriving with us. However, once this was pointed out to them the survey was released within the hour.
Survey came back with errors, follow up responses via emails have not been helpful, and they have not returned my calls.
Very efficient and professional communication and service, will definitely recommend.
Page 1 of 2
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.6★ from 25 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.6★
✓Review volume: 25
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerSmart checks
Before you hire a builder
Never pay a large deposit up front — agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow — both are red flags for an unaccountable job.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
Check the credentials and registrations that matter for this work — and that they are current.
Want an extra legitimacy check?
Run the Cowboy Checker on Survey Merchant before you contact them.