The Boiler Engineer Ltd
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
What we can verify about The Boiler Engineer Ltd
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Highlights
"Had The Boiler Engineer round because I had no hot water or heating , they came round very quickly and got it all sorted , very tidy and efficient."
"I reported a problem with my boiler after 5pm asking for an urgent call out. They quickly called back and had an engineer booked the next day, who arrived promptly and had the problem fixed. Great service - thank you"
"From start to finish they were very professional,helpful,tidy and approachable! We are extremely pleased with the completed job,would definitely recommend. Will be using in the future for the servicing on our new boiler."
Detailed reviews
Had The Boiler Engineer round because I had no hot water or heating , they came round very quickly and got it all sorted , very tidy and efficient.
I reported a problem with my boiler after 5pm asking for an urgent call out. They quickly called back and had an engineer booked the next day, who arrived promptly and had the problem fixed. Great service - thank you
From start to finish they were very professional,helpful,tidy and approachable! We are extremely pleased with the completed job,would definitely recommend. Will be using in the future for the servicing on our new boiler.
From the first phone call to the service and invoicing all the staff were very helpful The booking team polite and understanding The Engineer on time ,informative, first class thorough job Would have no problem recommending The Boiler engineer Made a diary note for next years service
Very efficient and good quality service. Called them one day, they fixed the issue the next day. Friendly and professional engineers.
We had number of jobs that needed doing and Boiler Engineer Ltd were fantastic. From the initial visit to get quote for us, call from the office day before to confirm the visit (and time) from the engineers, to the works. Really impressed and won't hesitate to recommend! Big thank you!
Excellent service, contacted me within a couple of hours and sent someone the same day to assess and give me a quote. They then came and completed the work 2 days later. Very professional and did a fantastic job. Can’t fault the service at all.
We've just moved house and knew little about the oil system. Dylan serviced the boiler and talked us through the details of the boiler and oil tank etc. We felt very reassured and knew we could talk to the company again if we had any questions. We've been with the boiler engineer for over 10 years and would definitely recommend them to anyone, as we often do!
Replied very quickly to job advertised and sent someone to quote within the hour. Very competitive price and work carried out within 2 days. Guys who came were very polite and worked hard. Excellent job and no hesitation in recommending them.
Very timely and excellent worker. Left everything neat and tidy and gave me some good advice. Highly recommend!
Had an email and phone call to remind me that my annual boiler service was due which was useful. The engineer arrived punctually and covered his shoes whilst in the house ( always a plus !). He was friendly and helpful, carrying out a thorough check of the boiler, gas appliances and smoke/ carbon monoxide alarms and replacing a part . The boiler certificate was emailed within the hour. I recommend this firm for all round efficiency.
Polite, friendly boiler engineer attend my property, promptly at the agreed time to conduct a service. Engineer was knowledgeable and able to answer some questions I had and make some recommendations. Engineer conducted the work quickly and efficiently and did not make a mess.
Excellent job carried out promptly by friendly competent engineer
Very satisfied with the service - fast communication, engineers are extremely helpful. Highly recommended for anyone looking for reliable gas engineers! Will definitely use again
Annual Service of Boiler. New Gasket required. Done the same day.
Once again great service from the boiler engineers. Arrived promptly and respected our property. Would highly recommend the boiler engineers to anyone. very professional and thorough at a reasonable price.
I originally called the Boiler Engineer for a Service. The service was completed efficiently. However it identified an issue with the expansion vessel, PRV and isolation valves and new parts were ordered. Once the parts arrived the team returned and replaced them. A few months later I had a separate issue with the boiler and contacted the Boiler Engineer. The team came out the following day, identified a faulty part and returned 2 days later with a replacement part and fitted it. All in all I have now used the Boiler Engineer 3 times and on all occasions I have been very impressed with them.
My boiler was serviced today by Brandon, done a great job, turned on time explained everything to me ,cleaned up after, very knowledgeable a credit to the company, will definitely use again, thank you. 10 out of 10.
My boiler was playing up and so I requested a service and diagnosis. The comms were excellent and the team well organised. Within a few days I had 2 friendly engineers around. They completed the survey and initially could not find any faults with the system. At the end they mentioned that they had squeezed the pressure relief system and it had caused/worsened a rupture. I was quoted for a repair that I have not proceeded with just yet. The system behaves as it did before, but now we seen large pressure swings that require careful monitoring. Gas safety cert received.
Communication was outstanding, I emailed outside of working hours 9 pm with a boiler breakdown problem. Within minutes my email was answered and I was given an appointment for the next morning. The engineer arrived promptly and was able to diagnose the problem straight away and tried to fix it. Reassurance was given that we could use the boiler until the part arrived to fix the problem. Cannot fault the excellent service we have experienced and would highly recommend. Thank you
Rated 5.0★ — in line with the local average for gas engineers in Ashford
Across 23 rated gas engineers in Ashford, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
The Boiler Engineer Ltd has been vetted and approved by TrustATrader. Covering Ashford, Tenterden, Biddenden, Headcorn, Lenham, Charing, Challock, Romney Marsh, Hamstreet, Aldington, Mesham, Sellindge, Wye, Hythe, Dymchurch, New Romney, Bethersden, and Smarden
Active incorporated business
The Boiler Engineer Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
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Common questions about The Boiler Engineer Ltd
What do customers say about The Boiler Engineer Ltd?
The Boiler Engineer Ltd has 1377 public reviews, averaging 5.0 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Boiler Engineer Ltd's reviews are genuine?
The Boiler Engineer Ltd's 1377 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is The Boiler Engineer Ltd a registered business?
The Boiler Engineer Limited is a registered business on Companies House (company number 06104890), listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.