LocksmithPublic profile

The Genuine Lock Company

Biggin Hill5.0· 6 reviews · 2 sources
Trust score
61out of 100
Rating5.0★
Review volumeLow · 6
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Reviews · public evidence

What the public record says

5.0out of 5
6 reviews in public evidenceCross-checked across 1 source
5 stars5
4 stars0
3 stars0
2 stars0
1 star0
FreeIndex6 reviews · 5.0 avg

Highlights

"Very efficient, professional company. I needed locks changed when a tenant moved out and quickly, I was impressed with how quickly this..."

Emma lathAmFreeIndex5.0 rating

"Friendly reliable company. I locked myself out and Wayne was with me within half an hour and changed my locks. Would recommend. Fantastic service, thank you ! Jenny."

Jenny SmithFreeIndex5.0 rating

"I am a landlord of 5 properties, I have always used The Genuine Lock Co for all maintenance,..."

Stephen G DixonFreeIndex5.0 rating

Detailed reviews

Emma lathAm5.0 / 5 ·

Very efficient, professional company. I needed locks changed when a tenant moved out and quickly, I was impressed with how quickly this...

FreeIndex
Jenny Smith5.0 / 5 ·

Friendly reliable company. I locked myself out and Wayne was with me within half an hour and changed my locks. Would recommend. Fantastic service, thank you ! Jenny.

FreeIndex
Stephen G Dixon5.0 / 5 ·

I am a landlord of 5 properties, I have always used The Genuine Lock Co for all maintenance,...

FreeIndex
Jenna5.0 / 5 ·

The Genuine Lock Company provided a first class service. I had my bag stolen along with my keys and belongings, i found their number online and they came... Highly recommended, Great Service.

FreeIndex
Ben Campbell5.0 / 5 ·

Exceptional service, would certainly recommend The Genuine Lock company. Very pleased.

FreeIndex

About

With many years of experience in the locksmith industry, The Genuine lock company offers a full locksmith service including lockouts, lock repairs,...

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 6 public reviewsAcross FreeIndexFreeIndexWebsite
Sources

Every signal, traced to its origin

2 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Source diversity: 2 sources
!Worth checking yourself
!Review volume: Low · 6
!Verification: Listed

Public evidence last checked May 2026

Verify at the sourceCheck them yourself

Locksmithing isn't government-regulated in the UK, so anyone can trade as one. The Master Locksmiths Association vets, inspects and background-checks its members - a useful extra assurance for this trade.

Find an MLA-approved locksmith
Smart checks

Before you hire a locksmith

Get the call-out fee AND the total price agreed in writing before they set off — emergency locksmith overcharging is a common complaint.
Be wary of anyone who insists on drilling the lock straight away: most locks can be picked open, and drilling then selling a replacement is a known upsell.
Look for a locksmith approved by the Master Locksmiths Association — the MLA vets and inspects its members, and locksmithing is otherwise unregulated.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on The Genuine Lock Company before you contact them.
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