Public evidence profile

Theplumbers.org (UK) Ltd

BuilderShepperton4.5685 reviews · 3 independent public sources
Credentials & registries
2 credentials shown
Companies House
Active incorporated business
Trust Score
62out of 100
Good record, gaps to check
  • Rated 4.5 from 685 reviews across 2 review sources
  • 2 credentials shown

Worth checking: TrustMark

How this score is worked out
Rating4.5 / 5
Review volume685
Independent sources3 independent public sources
Credentials2 credentials shown

How this score is made up

What customers say39.3 of 60
Independent checks13 of 30
Track record10 of 10
See the independent checks
  • Licences and credentials1.9 of 10.3
  • Ways to reach them3.4 of 3.4
  • Reviewed on more than one site2.6 of 5.1
  • Registered company details5.1 of 5.1
  • Photos of their work0 of 4.3
  • Industry recognition0 of 1.7

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Contact on Checkatrade (opens in new tab)
Credentials and associations

Credentials and memberships

2

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

Theplumbers.org (UK) Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameTheplumbers.org (UK) Ltd
Company number09397641
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 2015)
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 11 years on the register also points to an established business rather than a brand-new one.

From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews across 2 review sources.

Customers who keep coming back: “we’ve used Fred and the team at ThePlumbers.org repeatedly over the last 7 years” · Checkatrade, 24 Oct 2025

Respectful and tidy in your home: “they left everything spotless after completing the job.” · Checkatrade, 12 Nov 2025

Clear communicationQuoted from 3 reviews

“From first contact with Fred of theplumbersorg. they were great at communicating.” · Checkatrade, 20 Feb 2026

“Communication was clear, frequent and comprehensive.” · Checkatrade, 20 Jun 2024

“Communication with Fred prior to the works commencing and whilst he and his team were on site was excellent.” · Which? Trusted Traders, 10 Jun 2023

Quick to respondQuoted from 3 reviews

“He attended my property promptly to rectify my plumbing issue” · Checkatrade, 23 Sept 2025

“Plumber arrived extremely quickly” · Checkatrade, 18 Jul 2025

“Phoned ThePlumbers.org who answered straight away” · Checkatrade, 9 Apr 2025

Source-listed gallery

Photos listed on Which? Trusted Traders

14 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

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From Which? Trusted Traders

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Sunday
12am–11:59pm
Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.5out of 5
685 reviews in public evidence18 reviews in the last 12 monthsReviewed on public review sources since 2014Most recent review Cross-checked across 2 review sources
Often reviewed for
  • Boiler & heating2 reviews
  • Plumbing2 reviews
Customers often mention
  • Friendly & politeMentioned in 32% of reviews we've read
  • Fast & efficientMentioned in 25% of reviews we've read
Where these reviews are published
  • Checkatrade517 reviews
  • Which? Trusted Traders168 reviews

Highlights

“From the initial visit to completion Fred and his team were fantastic, making good suggestions and accepting my ideas. Coped with the weird plumbing discovered in the process too. Overall, a really positive experience and I highly recommend them.”

CustomerCheckatrade5.0 rating

“Very efficient and reliable company - recently completed an EICR for my rental property. Would highly recommend”

AnonymousCheckatrade5.0 rating

“From first contact with Fred of theplumbersorg. they were great at communicating. They answer calls, text and emails in a timely fashion. They delever what they promised and made a complicated job run smoothly and to time. I had a sitting tenant that had to move out while the bathroom was refitted and they made it happen quickly and did an outstanding job”

n ACheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Theplumbers.org (UK) Ltd, including the highlights above. The 685 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

Refurbished Shower Room

Fred and his team turned my tired old dull shower room into a modern bright room that I actually look forward to using everyday. From the initial visit, Fred’s input, suggestions and improvements have turned out to be perfect. I asked him to do what he’d do if he was doing the work for his own home and I can only imagine his home must be luxurious! Even coped with an unexpected bit of fiddly original plumbing found behind a wall which looked a lot like it had been done by a blind man. I have no hesitation in giving Fred and his team the highest recommendation. Really, really happy with both the work and the financials which Fred squeezed into my budget. Again, couldn’t be happier with Team Plumbers.org.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Alex M4.7 / 5 ·

Bathroom grouting replaced quickly to a high standard

Checkatrade
Steve H4.9 / 5 ·
Verified by Checkatrade

Had a bit of a flood..!!! And the plumber got a bit wet..!! He managed to get a new valve and replaced quite quickly… in the end happy with having the leak fixed…

Checkatrade
Customer5.0 / 5 ·
Verified by Checkatrade

⭐⭐⭐⭐⭐ 5 Stars – Outstanding Service! Plumbers.org have been absolutely fantastic! They recently handled our Insinkerator installation, boiler installation, and other plumbing work for our flat in Ferry Quays, and we couldn’t be happier with the results. Their team was professional, punctual, and highly skilled, taking the time to do everything properly and neatly. Communication was smooth from start to finish, and they left everything spotless after completing the job. It’s such a relief to find reliable tradespeople who genuinely care about their work. Highly recommend Plumbers.org

Checkatrade
Customer5.0 / 5 ·
Verified by Checkatrade

I have used Plumbers.org long time forget 10. or 15 years they are great top, company, totally reliable the best.

Checkatrade
Read the other 10 detailed reviews on this page
Customer5.0 / 5 ·
Verified by Checkatrade

Highly recommend, we’ve used Fred and the team at ThePlumbers.org repeatedly over the last 7 years … first for services to our boiler, then to nurse it along and eek out a couple more years, and ultimately to replace it with a new one (plus ad hoc plumbing jobs in between). They’ve always given honest advice, and never tried to “upsell” into work that didn’t need doing. We’ve always found them to be very responsive and reliable, quickly coming back with quotes and in fixing appointments. We’ll use them again and they are our go-to plumber.

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeEICR certification

Required EICR Certificate on three flats. The quote received was competitive and the work was carried out on the same day. The certificates took about a week to arrive. Would use them again if required.

Checkatrade
Customer4.5 / 5 ·
Verified by Checkatrade

Fred was very engaging throughout and kept me updated on his service (as i was away) . He attended my property promptly to rectify my plumbing issue… just as he promised and also gave me a discount! I will surely be using their services again!

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeBoiler service

Had the boiler serviced. Easy to arrange a booking and turned up in the allotted time. Plumber was friendly and helpful and giving advice on how to work it

Checkatrade
Customer in Greater London
Customer recommends this business

Quality Work

Completely changed how my bathroom looks , now I actually feel Good about guests using my restroom. Quality work and precision done , also really nice and easy going people to work with , they seemed really trustworthy If I had more bathrooms I would definitely call them over to do my other ones All in all 10/10 service

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Came through for me after another plumber left me showerless

The team from theplumbers.org really came through and saved the s after we were left in the lurch by another plumber we’d found on this site, who had deinstalled our shower and then disappeared never to be seen again without installing the new one. I’ve found this team to be super responsive and ready to help get jobs sorted promptly and tidily, I’m booking in to use them again on a bigger job!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer5.0 / 5 ·

Fred turned up on time and was helpful, clean and tidy. We discussed the issue and came to a compromise which worked for both of us. The bill was slightly less than I was expecting for the time it took and it was an excellent experience all round.

Checkatrade
Customer5.0 / 5 ·
Verified by CheckatradeMira shower (leaking pipe)

Mira shower (leaking pipe) - another successful job. This time, Fred supplied and installed a new shut-off stop valve to replace one of the three existing compression isolating valve. He provided a good service, turned up as agreed and performed a great job. Will use again if I require any additional work. Have recommended to others.

Checkatrade
Customer4.9 / 5 ·
Verified by CheckatradeReliable plumber

Really good experience. Plumber arrived extremely quickly and was polite, friendly and professional. Had clearly worked in my block before and knew exactly what he was doing. Will definitely use them again if needed.

Checkatrade
Customer in Greater London
Customer recommends this business

Good work, everything fixed :)

I've used the TheplumbersOrg since 2014 when they replaced my old boiler and have serviced it ever since. On this occasion I had 4 different problems which all turned out to be slightly more complicated than initially expected. Everything was done extremely well, including a return visit with alternative parts, and I'm very happy with the service quality and finished result.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Sources

Where this information comes from

4 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Review sources

Registers and membership directories

Business and public registers

Check dates vary by source. Where we hold a date, the check shows it.

About

Bathrooms in Shepperton.

Services they list

Bathroom & Kitchen PlumbingBathroom CladdingBathroom DesignerBathroom FitterBathroom Mastic SealantBathroom ShowroomBathroom SupplierBathroom Supply & FitBlocked BathsBlocked SinksBlocked ToiletsDisabled Bathrooms / Showers

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

Shepperton

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab) · Facebook (opens in new tab)

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingThe earliest independent record of them trading is 2014, so at least 12 years. They appear in 2 separate independent sources.
First public review2014Company registered2015
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.

Check the TrustMark register
Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.

Want an extra legitimacy check? Run the Cowboy Checker on Theplumbers.org (UK) Ltd before you contact them.

Run Cowboy Checker →
Good to know

Common questions about Theplumbers.org (UK) Ltd

Is Theplumbers.org (UK) Ltd a legitimate business?

As of 15 Aug 2026, we hold 685 independent reviews across Checkatrade and Which? Trusted Traders for this business, and Companies House lists (no. 09397641) as active, checked 20 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Theplumbers.org (UK) Ltd?

Theplumbers.org (UK) Ltd has 685 public reviews, averaging 4.5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Theplumbers.org (UK) Ltd's reviews are genuine?

Theplumbers.org (UK) Ltd's 685 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Theplumbers.org (UK) Ltd had recent public reviews?

Theplumbers.org (UK) Ltd has 18 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Theplumbers.org (UK) Ltd qualified and accredited?

We hold 2 independently sourced credentials for Theplumbers.org (UK) Ltd, including Waste carrier (Environment Agency), Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.

Is Theplumbers.org (UK) Ltd a registered business?

Theplumbers.org (UK) Ltd is a registered business on Companies House (company number 09397641), incorporated 20 Jan 2015, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

Is Theplumbers.org (UK) Ltd insured?

They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.

Does Theplumbers.org (UK) Ltd guarantee their work?

They state on their own website that our work is Guaranteed. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

What does Theplumbers.org (UK) Ltd specialise in?

Theplumbers.org (UK) Ltd lists specialist services including Bathroom & Kitchen Plumbing, Bathroom Cladding, Bathroom Designer, Bathroom Fitter, Bathroom Mastic Sealant, Bathroom Showroom. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

How long has Theplumbers.org (UK) Ltd been trading?

Theplumbers.org (UK) Ltd has been reviewed on public sources since 2014.

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