Roofer
Thomas Hedley & Sons
Trust score
79out of 100
Rating5.0★
Review volume801
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified roofer in Newcastle upon Tyne, Northumberland.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"We've had a few jobs done by TH and they've always been fantastic. Recently, we got a new roof and TH were exceptional from start to finish. They are efficient, friendly, and professional - Ben in particular was brilliant, making sure everything was clean and tidy at the end of the job. Communication was very clear throughout and always able to reach TH on the phone to ask questions. The job done was excellent, we are very happy with the work, took about a week, scaffolding removed promptly and it comes with a ten year guarantee. The price was in line with other quotes and very reasonable!"
"From first contact to finished work, a first class business, that I would highly recommend. Carl kept me in the loop as to when the gentleman would carry out the necessary work. Due to unforseen weather conditions, the job was put back but as soon as there was a break in the weather the lads came and did a fantastic, thorough, job. Thank you 😊"
"Thomas Hedley were great and rescued us from a previous scam job. Ironically we didn't find Thomas Hedley from checkatrade, although we did employ the original scam builders through checkatrade. Go figure... Anyway Thomas Hedley were great, communicative, kept us updated on progress, were friendly and helpful and the quality of the work looks good. I would recommend them."
Detailed reviews
We've had a few jobs done by TH and they've always been fantastic. Recently, we got a new roof and TH were exceptional from start to finish. They are efficient, friendly, and professional - Ben in particular was brilliant, making sure everything was clean and tidy at the end of the job. Communication was very clear throughout and always able to reach TH on the phone to ask questions. The job done was excellent, we are very happy with the work, took about a week, scaffolding removed promptly and it comes with a ten year guarantee. The price was in line with other quotes and very reasonable!
From first contact to finished work, a first class business, that I would highly recommend. Carl kept me in the loop as to when the gentleman would carry out the necessary work. Due to unforseen weather conditions, the job was put back but as soon as there was a break in the weather the lads came and did a fantastic, thorough, job. Thank you 😊
Thomas Hedley were great and rescued us from a previous scam job. Ironically we didn't find Thomas Hedley from checkatrade, although we did employ the original scam builders through checkatrade. Go figure... Anyway Thomas Hedley were great, communicative, kept us updated on progress, were friendly and helpful and the quality of the work looks good. I would recommend them.
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Local context
Rated 5.0★ — in line with the local average for roofers in Newcastle upon Tyne
Across 150 rated roofers in Newcastle upon Tyne, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 801 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 801
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a roofer
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Thomas Hedley & Sons before you contact them.