Architect

Waterworx Plumbing And Heating Services Ltd

Royston4.9· 988 reviews · 2 sources
Trust score
82out of 100
Rating4.9★
Review volume988
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Recent work

Work photos from the public profile

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About

Waterworx Plumbing And Heating Services Ltd has been vetted and approved by TrustATrader. Covering Royston, Cambridge, Baldock, Harston, Buntingford, Duxford, Sawston, Melbourn, Meldreth, Shelford, Bassingbourn, Biggleswade and all surrounding areas within a 50 mile radius

Reviews · public evidence

What customers say

4.9out of 5
988 reviews in public evidenceCross-checked across 2 sources
Companies HouseSource profile linked
TrustATraderSource profile linked

Highlights

"I was impressed by how quickly this trader came. In a couple of hours he was round and had started the work. He gave me clear information about what the problem was and what could be done to try and fix it. He tried the quickest and cheapest option first and thankfully it worked! I was happy with the efficiency, speed and honesty of the trader and would definitely recommend him."

Rebecca HollowayTrustATrader5.0 rating

"They replaced my ancient central heating system when it failed completely and did a fantastic job at an unbeatable price. They're totally reliable and I would not hesitate to recommend them."

Nick NorthfieldTrustATrader5.0 rating

"Waterworx installed a complete new bathroom suite and boiler. Their work was excellent and could not find fault with any aspect. Their work was very competivley priced and I was kept informed of the time it would take to complete. I would have no hesitation in reccomending them."

Doris HodgeTrustATrader5.0 rating

Detailed reviews

simon french4.7 / 5

I had my complete water system upgraded from a very old unvented system to a sealed system which required a new boiler and unvented water cylinder. I selected Waterworx because they have a great deal of experience and provided a competitive quote. Work was completed to a very high standard, on time and with no hidden costs. As a fairly small company Keith, Alan and Ali are fully accredited in all the right areas and were able to provide a great level of customer service and flexible approach.

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Rebecca Holloway5.0 / 5

I was impressed by how quickly this trader came. In a couple of hours he was round and had started the work. He gave me clear information about what the problem was and what could be done to try and fix it. He tried the quickest and cheapest option first and thankfully it worked! I was happy with the efficiency, speed and honesty of the trader and would definitely recommend him.

TrustATrader
Nick Northfield5.0 / 5

They replaced my ancient central heating system when it failed completely and did a fantastic job at an unbeatable price. They're totally reliable and I would not hesitate to recommend them.

TrustATrader
Doris Hodge5.0 / 5

Waterworx installed a complete new bathroom suite and boiler. Their work was excellent and could not find fault with any aspect. Their work was very competivley priced and I was kept informed of the time it would take to complete. I would have no hesitation in reccomending them.

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Sarah Sleaford4.7 / 5

Keith was really friendly and helpful. He serviced my boiler at a reasonable price and conducted necessary checks. He also gave me practical and realistic advice about plumbing queries I had which was great as I did not feel pressurised into paying for any work that really was not needed. Whereas I am sure some traders would give any advise if it meant more money especially when talking to a female who has no idea about the trade! Would highly recommend Waterworx.

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Kym Moussi5.0 / 5

The boiler needed replacing and Keith & Ali installed it in an emergancy (I had no hot water). Their work was excellent and at a reasonable price bearing in mind it was such short notice. I would recommend Waterworx to anybody that needed a plumber/heating engineer. I felt very comfortable having them in my home and I was more than happy to leave them to it. I am now always recommending them to friends and family.

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Rachael Macfarlane5.0 / 5

Waterworx installed a full central heating system and since then have done various other plumbing jobs. I can not not fault them, the work was carried out very professionally. I would reccomend them without hesitation.

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simon margot4.8 / 5

they installed a new boiler for us, removed the old one and made a neat job of all the pipework, also moved a couple of radiators and fitted a shower, all work was genuinely impressive, didn't have a single grumble. when I couldnt work out the remote thermostat, ali came round in about 15 mins, on a friday night! would definitely recommend this firm, i found them refreshingly honest.

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Philip Read5.0 / 5

They were very good in all respects.

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Mark Parmenter4.3 / 5

Extremely happy with the service, I had been having trouble getting someone to install a shower and fix a couple of problems in the bathroom. Wateworx, were quick, punctual, and efficient, therefore I would have no hesitation in recommending them.

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Claire Champion4.8 / 5

I found Keith to be really polite, helpful and I am pleased with the work. And I would recommend him to anyone.

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Carl Barton4.8 / 5

Very quick. Our boiler broke 3 days before Christmas and the fixed it at short notice, saved our Christmas.

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Mo Moussi5.0 / 5

Cannot fault him, a very genuine person.

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Anne Percival5.0 / 5

I have used Waterworx 3 times now and would not hesitate to call them again. The first time Keith came on a Sunday eve because I had a leak and he did a temporary repair until he could return the next day to sort it properly. Then I had an extra radiator fitted and the third time my toilet flush broke. On each occasion they were efficient and helpful and nothing was too much trouble, and just as important for me on a tight budget, their charges were very reasonable.

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Julie Steel5.0 / 5

It was a pleasure doing business with them.

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Jenny Summerton3.8 / 5

very helpful when I had an emergency and also dealt with my job in a timely manner. Friendly and helpful.

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Dale Norman4.7 / 5

2nd time we have used waterworx and felt it only fair to write a review now. Overall an excellent service. Would recommend to friends and family as all work was carried out to the high standard expected. Friendly, polite and genuinely nice company. No pressure in selling just a good honest and fair quote for work explained well. Will definatly be a repeat customer when needed.

TrustATrader
barry rule5.0 / 5

very polite and punctual excellent service and value for the job carried out

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Andrew Vernau5.0 / 5

Just had a new Combi Boiler Installed and heating to the upstairs of our new house. Ali was fantastic and cannot recommend him enough. Very clean, helpful, honest and friendly. Always did what was promised and more. Friendly to my two year old son and I was very comfortable leaving him alone in my home. Will always use them for any further plumbing or heating work that I need doing. One word for Ali is "Perfectionist". Keith was very organised and ensured I knew exactly what to expect.

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Carly Goddard5.0 / 5

Came to service the boiler and carry out a gas inspection. Keith arrived bang on time, did the job swiftly and thoroughly, cleaned everything up and all this with 2 noisey children bouncing around him. Extremely happy with the price. Would most certainly recommend and will be using again. Thank you

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Public review evidence4.9★ from 988 public reviewsCompanies HouseTrustATrader
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2 named sources

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Rating: 4.9★
Review volume: 988
Source diversity: 2 sources
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Common questions about Waterworx Plumbing And Heating Services Ltd

What do customers say about Waterworx Plumbing And Heating Services Ltd?

Waterworx Plumbing And Heating Services Ltd has 988 public reviews, averaging 4.9 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Waterworx Plumbing And Heating Services Ltd's reviews are genuine?

Waterworx Plumbing And Heating Services Ltd's 988 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Public evidence last checked May 2026

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