Carpenter / joinerChiswick★★★★★4.9· 69 reviews · 1 independent public source
✓
Credentials & registries
Which? Trusted Trader
Trust Score
49out of 100
Building a public record
✓Rated 4.9 from 69 reviews
✓1 credential shown
How this score is worked out
Rating4.9 / 5
Review volume69
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say36.7 of 60
Independent checks9 of 30
Track record3.3 of 10
See the independent checks
Licences and credentials0.8 of 8.3
Ways to reach them8.3 of 8.3
Reviewed on more than one site0 of 6.2
Registered company details0 of 4.1
Photos of their work0 of 2.1
Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
69 reviews in public evidenceReviewed on public review sources since 2022
Customers often mention
Friendly & politeMentioned in 44% of reviews we've read
ProfessionalMentioned in 40% of reviews we've read
Fast & efficientMentioned in 28% of reviews we've read
Tidy & cleanMentioned in 28% of reviews we've read
Where these reviews are published
Which? Trusted Traders69 reviews · 4.9 avg
Detailed reviews
These are the individual reviews we hold for West London Carpentry & Decoration, including the highlights above. The 69 headline total is the review volume reported across public review sources.
Customer in Greater London
Customer recommends this business
Brilliant job once again
Tim, Steve and Zoltan did an amazing job with my spare room, even creating a flapped desk that could fit my sofa bed mattress, which I didn’t think would be possible. Lovely guys and did a brilliant job once again. Would recommend to anyone.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Brilliant all round.
I had a carpentry problem. BYH2owens came to the rescue. I needed some urgent carpentry in a rental property and I live nowhere near to coordinate the job. I found this company on line and was able to talk through the issues. Although the company had a major project going on elsewhere, Tim Owens heard my plight and offered help. I cannot thank him and his team enough.
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Amazing work
Tim and his team of carpenters and painters were amazing from start to finish. He was patient through our various design iterations, and I was confident that everything would be perfect. Steve, the carpenter, was quick and helped us with a few little placement quirks, nothing was a problem. Krysz, the painter, was very thorough, ensuring everything looked perfect. We are now planning further projects with them!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Pleased with result
Professional service from initial consultation and design through to build and completion. High-quality materials. Pleased with the whole process, price, and final product.
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Very happy
We’ve used Tim and his team twice now, they are polite and very professional and we are very happy with the quality of the finish.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
4 / 5
Quality
5 / 5
Value
4 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Greater London
Customer recommends this business
Excellent workmanship
The reviews on here are all well deserved for WLC. I recently had two built in wardrobes completed by Tim and his excellent team, Steve and Zortan, the carpenter and painter. You really do get what you pay for. Although bespoke carpentry is not inexpensive, it is really worth it in the longer term because the quality speaks for itself. It took 5 days for the paint work - both internal and external to the wardrobe - to be completed and the detail shines through. To top it all they are a bunch of really nice, considerate and thoughtful professionals and that was a cherry on the pie for me. Values mean so much. I am budgeting for another installation from WLC because their work is such high quality. Thanks you Tim and team!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Honestly could t recommend more
Tim and his team from were so efficient. Sending wonderful drawings and updated drawings to make sure it was exactly how I wanted. The installation date was sooner than I had expected and the carpenter and decorator that came were a pleasure to have in my flat. They were really nice guys, hard working and so respectful of my home. Previous experience with decorators etc has not been so good but this really couldn’t have been smoother and more professional. I would recommend this company wholeheartedly. Great prices, friendly and hard working team.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
4 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Outstanding team
Tim and his team made beautiful bespoke cupboards and shelves in our living room. We went back and forth a few times until we were happy with the design. We weren't completely sure of what we wanted, but Tim was very patient with us and helped us design a piece that we absolutely love. The carpentry and painting team is incredibly professional. They completed the work in 7 business days. We could not recommend them more enthusiastically.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Quality and attention to details
We are happy to have found this company for our project. They did a tricky, neatly fitted storage/wardrobe unit for us and it turned out exactly the way we wanted. In our view through design and craftsmanship it even enhances the space as all good furniture should! The job was well planned and organised. The guys are very friendly and professional and they do care about quality of their work. The actual carpenter and decorator assigned to our job were Dimitris and Zoltan and we are grateful to them for all the hard work, good attitude, accuracy and attention to details! I’m also thankful to Tim and Steve for all your help and patience in the background. All the best to all of you at WL Carpentry!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Storage unit
We used WL Carpentry for a small storage unit in our kitchen which was in an awkward space. It was very difficult to find someone to do it at a reasonable price given that it was a small job but still needed to be fitted to the space. They came, measured it, design it, built it and paint it, all at a competitive price. I was impressed by the extremely professional and friendly people. We love our storage unit. We would definitely recommend them.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Good quality bookcases
This is the second time we have used WLC to make fitted furniture for us. We are extremely happy with the quality of the build and the painted finish. There was a useful dialogue before the final drawings were made. Tim made pertinent and practical suggestions to make sure we had a satisfactory result. We would not hesitate to recommend his services.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great service
West London Carpentry made bookcases for us a few years ago. Our needs changed and we wanted doors added so we can keep our things tidy. Once drawings and a date were agreed, it was all done in 2 and half days. We're very happy. I recommend West London Carpentry to family and friends.
The first stage was agreeing the designs for our built in cupboards. WLC made great suggestions and helped us through the process. We were able to choose every aspect. They were fast to respond and very helpful. We received the quote for the work and agreed a time. Everything was done on time and the workers were incredibly neat and tidy, being very discreet and accommodating (we both work from home). They were so friendly as well, and you could tell they were very trustworthy. The work was impeccable, so detailed, but completely flawless. We inspected the final work and were so happy with the results. The price was competitive too compared to other quotes that we received, but I am convinced the other companies wouldn't have executed the design as flawlessly. I thoroughly recommend working with this company to deliver your vision.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
High quality and efficient work
Tim and the team have just completed a fitted wardrobe for our new flat. The quality of the finished product is better than expected and the entire process has been very smooth and efficient. We have found it is far better than any wardrobe you could buy on the high street and for a similar price. Would definitely recommend using them for any carpentry works.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Brilliant carpentry
Tim and the team build some fitted wardrobes and bedside tables for our main bedroom and we couldn't be happier with them. From start to finish, communication was easy and efficient, with quick responses and Tim taking my design changes in his stride! The build itself was quick and expertly executed, with great attention to detail. The wardrobes look incredible and really make the room! Would definitely recommend Tim and the team. Thank you!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Happy repeat customer
We had such a great experience last time with built in wardrobes in two of our bedrooms, we had no reservations having West London carpentry back to finish off the cupboards at the base of our bookshelf and the desk in our son’s bedroom. They are extremely easy to communicate and work with. It’s all no fuss and get the job done. All their workers are punctual and tidy. And estimation for completion time is always accurate. Their prices are competitive in relation to other quotes we received. We can unreservedly recommend their services.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Fantastic carpentry work
Tim and his team designed and built bespoke cupboards and shelves in our living room and a fitted wardrobe and built in shelves in a bedroom. We’re really pleased with the results. Good communication throughout the whole process, work started and finished on time, and the work is amazing quality. I really recommend working with Tim, he’s a true professional.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business
Bookshelves in snug room
Clear communication from the beginning. The project was designed and sent to us by email to review prior to a site visit to confirm measurements. The work started as expected and was completed ahead of schedule. The workmen were respectful in our home and clean. All mess was cleaned up as they went along and at the end. The final product was very professional. Nicely finished and painted to a high standard. Overall, we are very happy. The book case was not cheap, but it will be a lasting feature of our house and will add value. We would recommend to friends and family
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business
Loft eaves cupboards
Very happy with the cupboards and the service I received. Dealing with Tim re the drawings and measurements was straightforward and quick. The carpenter arrived on time and was efficient, accurate and tidy. The decorator also arrived promptly and cleaned up thoroughly. An excellent service from start to finish.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Dressing room units made wonderfully
This is the second time we have worked with Tim, Steve and team. We couldn’t recommend them more. They were recommended to us by friends of ours. Thoughtful, give food advice, incredibly tidy, polite and thankfully accepting of my last minute changes!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
02
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Respectful and tidy in your home: “They made big efforts to keep mess and inconvenience to a minimum.” · Which? Trusted Traders
Clear communicationQuoted from 2 reviews
“Right from the get-go, the WL Carpentry team showed exceptional communication skills.” · Which? Trusted Traders
“Clear communication from the beginning.” · Which? Trusted Traders
Quality of the workQuoted from 2 reviews
“there is an obvious high attention to the detail and finish.” · Which? Trusted Traders
“Steve and his attention to detail was exceptional” · Which? Trusted Traders
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
Bespoke TV Unit Fulham
Bespoke wardrobe london
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Bespoke Library, Acton
Bespoke Study, London
Bespoke fitted wardrobe, Barnes
03
Sources
Where this information comes from
1 named public source
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
We specialise in designing and making bespoke fitted furniture and can offer a professional internal decoration service in conjunction with joinery projects We offer all offer these services for private and commercial clients throughout London & the surrounding areas Local to Chiswick, Ealing, Barnes, Richmond, Hammersmith, Kensington, Chelsea, Putney, Wandsworth, Surrey, and surrounding areas. Office is based in Oxford, but all staff are London based Proud to be listed with Which? Trusted Trader Instagram Gallery updated most regularly :- http://www.instagram.com/west_london_carpentry
Services they list
Joinery and carpentryInterior decoratingFitted Wardrobesbespoke furniturefitted furniturein built furniture
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
Insurance: Fully insured
Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Common questions about West London Carpentry & Decoration
Is West London Carpentry & Decoration a legitimate business?
West London Carpentry & Decoration has 69 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about West London Carpentry & Decoration?
West London Carpentry & Decoration has 69 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know West London Carpentry & Decoration's reviews are genuine?
West London Carpentry & Decoration's 69 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is West London Carpentry & Decoration qualified and accredited?
We hold 1 independently sourced credential for West London Carpentry & Decoration, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is West London Carpentry & Decoration insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does West London Carpentry & Decoration specialise in?
West London Carpentry & Decoration lists specialist services including Joinery and carpentry, Interior decorating, Fitted Wardrobes, bespoke furniture, fitted furniture, in built furniture. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was West London Carpentry & Decoration's website registered?
West London Carpentry & Decoration's website has been online since 2009, according to the public domain registry. This dates the website, not necessarily when the business began trading.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured