I had L2 fault on gas boiler which had stopped. I made a request on Saturday. Bracken responded quickly, gave me a very reasonable quote and attending my property the next day. Excellent work, neat ams tidy, great communication. John was soo good that I have asked Bracken to do my regular annual boiler servicing moving forward after this work. Highly recommended tradesman.
Public evidence profile
Bracken Boiler & Plumbing Services
Trust Score
42out of 100
- Rated 5.0 from 19 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volumeLow · 19
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say28.6 of 60
Independent checks8.6 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade19 reviews
Detailed reviews
These are the individual reviews we hold for Bracken Boiler & Plumbing Services, including the highlights above. The 19 headline total is the review volume reported across public review sources.
John works with the reasonable diligence and experience in his work is visible. Prices are, as per my experience, affordable. There was a small mistake with working hours but nothing major.
I can't rate Bracken Boiler & Plumbing Services highly enough. They came out late on a Friday evening knowing that I had no heating in very cold weather - and returned to ensure that my boiler was reliable and functioning in a sudden ie snap. Very efficient and thorough.
Local context
Rated 5.0, above the local average for plumbers in Norwich
Across 74 plumbers in Norwich, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Norwich, Norfolk.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
NorfolkNorwich
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Bracken Boiler & Plumbing Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about Bracken Boiler & Plumbing Services
Is Bracken Boiler & Plumbing Services a legitimate business?
Bracken Boiler & Plumbing Services has 19 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Bracken Boiler & Plumbing Services?
Bracken Boiler & Plumbing Services has 19 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Bracken Boiler & Plumbing Services' reviews are genuine?
Bracken Boiler & Plumbing Services' 19 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Bracken Boiler & Plumbing Services had recent public reviews?
Bracken Boiler & Plumbing Services has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Bracken Boiler & Plumbing Services specialise in?
Bracken Boiler & Plumbing Services lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Servicing / Repair, Gas Cooker Installation, Gas Safety Checks - CP12. If your job is one of these, look for it in their listed services or ask them to confirm for your project.