Public evidence profile

Certified Group Ltd

PlumberLondon5.0524 reviews · 4 independent public sources
Credentials & registries
2 credentials shown
Companies House
Active incorporated business

No Trust Score yet

  • Rated 5.0 from 524 reviews across 3 review sources
  • 2 credentials shown

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Credentials and associations

Credentials and memberships

2

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Active incorporated business

Active

Certified Group Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameCertified Group Ltd
Company number08267973
Incorporated
Registered activityElectrical installation
Official checkOn the public register

Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 14 years on the register also points to an established business rather than a brand-new one.

From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews across 2 review sources.

Quality of the workQuoted from 2 reviews

everything is completed to an extremely high standard. · Checkatrade, 7 Dec 2025

They have very high standards of workmanship. · Checkatrade, 23 Dec 2024

Source-listed gallery

Photos listed on Which? Trusted Traders

21 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

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From Which? Trusted Traders

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Sunday
12am–11:59pm
Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
524 reviews in public evidence17 reviews in the last 12 monthsReviewed on public review sources since 2013Most recent review Cross-checked across 3 review sources
Customers often mention
  • Friendly & politeMentioned in 35% of reviews we've read
  • ProfessionalMentioned in 27% of reviews we've read

Across all 132 reviews on Rated People

5 stars124
4 stars6
3 stars0
2 stars0
1 star2
Where these reviews are published
  • Checkatrade254 reviews · 4.9 avg
  • Rated People132 reviews · 5.0 avg
  • Which? Trusted Traders138 reviews · 5.0 avg

Highlights

Really impressed with the service from Aziz. He was quick to respond, turned up bang on time, and got everything sorted very efficiently with no fuss. He was very professional throughout, and what I really appreciated was that he even called me beforehand to talk me through what to do when he couldn’t get there straight away. Would definitely use again and recommend.

CustomerCheckatrade5.0 rating

Aziz and Chris are outstanding. They are so thorough with their work and everything is completed to an extremely high standard. They are both lovely people and a pleasure to have in the house. They are very punctual and excellent at communicating. We are so grateful to them for repairing various plumbing issues and they will be our first port of call for anything in the future.

Lucy BCheckatrade5.0 rating

Aziz and Chris did a fantastic work of installing a new boiling and heating system in our apartment. Certified Group agreed to take this installation work in a very short notice and that too in the end of October just ahead of winter season which is highly anticipated. They managed to effectively complete the installation in 5 working days which involved dismantling existing boiling and heating system, procuring materials for installing new system, providing demo of the new system. Both Aziz and Chris had great knowledge and skill and were experts in this installation. Highly recommended!

CustomerCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Certified Group Ltd, including the highlights above. The 524 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

Thorough and tidy, with a can-do attitude

Aziz and Chris recently capped off my kitchen gas supply and installed a new induction hob and oven for me, which required modifying the existing cutout in my granite worktop, and ensuring the internal wiring setup was correct and safe for both appliances. I really appreciated their willingness to undertake what was not a straightforward job at all, and to keep me informed and reassured every step of the way. They cut a certain amount of granite from the worktop in order to accommodate the depth of the hob, and then created a bespoke stainless steel trim to surround the hob and fill the small remaining gap on either side of it. All of this work was carried out carefully and precisely, and they made sure to tidy up as they went along. When the connection cable for the stovetop was delayed in its delivery, Aziz went above and beyond, coming up with an alternative means of obtaining the necessary part to ensure that the installation did not have to be further delayed. He was also attentive and observant to other things in the property that he advised be addressed before they cause bigger problems down the line. I am very satisfied with my experience with Certified Group, and would certainly hire them again. Thank you again, Aziz and Chris!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Aziz is officially my favourite man now

I’ll keep this as brief as I can. I had my bathroom re-fitted less than 10 years ago, had to have some of the work re-done. Toilet fitted with the bathroom. The flush went wrong a few years ago so I had to have a new one. It went wrong again about a month ago but I did a temporary fix. Then it broke and wouldn’t stop flushing. This was the last straw for me, tried to get an emergency plumber on Sunday. Aziz took the call and was such a calming presence, got me to do a video call so he could direct me to the thing that would stop the water running. Then he got details of the flush (so he could get the correct one) and arranged a date to come out. He did a thorough job - removed the whole toilet and even put a batten behind it to secure it (which wasn’t what he’d come to do) and stopped a leak I wasn’t aware of. I know where I’ll be going next time I need work done. Thank you so much, Aziz.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Top Quality Job. Top Quality Plumbers.

I had no hot water and a leak in to my neighbour's flat. Certified replace unvented hot water cylinder and all safety valves, regulators. Replaced leaky main isolation valves. Rebuilt bathroom isolation valve manifold, relocated existing pipework, fix leak to soil pipe. I called Certified later morning to come and give me a quote. They arrived within the agreed time (2 hours). Provided me with a full quote as few hours later and started the job that weekend. Worked three entire weekend to fix my issues. Aziz and Chris were a pleasure to work with and accommodated all my requests and questions patiently. They did a number of (free) extras that weren't part of the original costed work and worked +12 hour shift on Saturday to ensure that I had at least cold water. Aziz has followed up a number of times since the work was completed to ensure everything is working ok. I would not hesitate to use their services again and to recommend them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Essex
Customer recommends this business

Professional, Reliable Service with Clear Communication

Had a great experience with Certified Group Limited. From start to finish, communication was clear, easy to follow, and very informative. They were also transparent about pricing, which made everything straightforward. Aziz and Chris arrived right on time with each visit and carried out the work professionally, leaving everything clean and tidy afterwards. The job itself was done to a high standard, and it was a nice touch receiving a report afterwards with before and after photos. Overall, very pleased with their work. I’d happily use them again and would recommend them to others.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Kent
Customer recommends this business

Water mains leak repair

Came to view within a few hours of making call. Explained what he would be doing.Came on agreed date.Explained every step as they went along. Very thorough. Aziz and Chris were both very friendly and pleasant guys.When job was completed they cleaned up very thoroughly. Was a pleasure to have them working here. Would definitely use them again and would highly recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 9 detailed reviews on this page
Customer in Surrey
Customer recommends this business

Great great great

We manage a flat with an electric boiler. The tenants suddenly mentioned that the heating was gone completely. I contacted several companies, but Capital Group (and Aziz) were extremely prompt and clear with what needed to be done. It was no small undertaking as it turned out that the whole system needed replacing and we were in the middle of winter, but they made it a priority and completed the job extremely quickly. Our tenants were extremely grateful, as was I. Will hire them again for future work.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Reliable and Thorough work

Aziz made a full assessment of the issues that needed resolving as well as suggestions for additional work I.e. a lime scale water unit ) We received a complete cost breakdown of each issue Replace toilet cistern and toilet seat ,replace bathroom extractor fan and replace bathroom sink trap Parts were ordered and a time and date confirmed Aziz completed the all the works quickly he was on time ,polite and respectful of his surroundings ( wore shoe covers) Aziz also gave me useful recommendations of products that would care for extending the long term use I am very pleased with the quality of work.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business

Reliable, professional and helpful

Really impressed with the service from Aziz. He was quick to respond, turned up bang on time, and got everything sorted very efficiently with no fuss. He was very professional throughout, and what I really appreciated was that he even called me beforehand to talk me through what to do when he couldn’t get there straight away. Would definitely use again and recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

As ever, really excellent work

I have posted on here before, but now Aziz and his team at Certified have done more work for me: really extensive jobs. My house needed reroofing (flat roof and pitched roof at the top) and I wanted to rebuild the deck in my garden after it was discovered to be a) rotting and b) badly installed. This was all the work of some months. Aziz and his team were incredibly hard working, thorough, and the quality of their work shines through. Aziz will always show you what he's doing as he's doing it, so you can see what's being removed and what is being installed. He is extremely friendly, helpful and polite and so are all his team. I was always kept updated. He stuck to the schedule we agreed as much as it was possible to do, given the snags that will inevitably be discovered along the way. This sometimes led to cost increase, but this was clearly and fairly explained. Communication is always excellent. I wouldn't hesitate to recommend them and hire them again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Kent
Customer recommends this business

Excellent work

Aziz and Chris are outstanding. They are so thorough with their work and everything is completed to an extremely high standard. They are both lovely people and a pleasure to have in the house. They are very punctual and excellent at communicating. We are so grateful to them for repairing various plumbing issues and they will be our first port of call for anything in the future.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Installation of boiling and heating system

Aziz and Chris did a fantastic work of installing a new boiling and heating system in our apartment. Certified Group agreed to take this installation work in a very short notice and that too in the end of October just ahead of winter season which is highly anticipated. They managed to effectively complete the installation in 5 working days which involved dismantling existing boiling and heating system, procuring materials for installing new system, providing demo of the new system. Both Aziz and Chris had great knowledge and skill and were experts in this installation work. Overall, we were extremely satisfied and will highly recommend Certified Group especially Aziz and Chris to our family and friends!!! Keep it up 👍

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great central heating service

Brilliant annual cental heating service! As always on time, efficient, thorough and friendly. My trust in these providers has been consistently rewarded.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Kent
Customer recommends this business

Fixing kitchen leak

Aziz and Chris were excellent, kind and courteous. They explained everything and did a thorough and proper job. Couldn't recommend them highly enough.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

As ever, great and efficient work

I've used Aziz and his team for a few jobs now; he's always great to work with, and the work itself is great. I had a slow leak in a pipe in my living room, skirting board had to be removed, pipe exposed and repaired and the whole made good. Aziz and his team did exactly what they said they would, they are always so courteous and kind, and they do the work beautifully and also clean up beautifully. I highly recommend them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 5.0, above the local average for plumbers in London

Across 1299 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

5 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

Services they list

Basement / Cellar ConversionsBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsBrick / Concrete Structural RepairsConcretingDemolitionExtensions / ConversionsFire and Flood RenovationFoundationsGarage Conversions

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

London

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

  • Emergency availability: CALL ANYTIME... DAY OR NIGHT 0800 0016 952
  • Insurance: Full public liability insurance
  • Guarantee: WORKMANSHIP WARRANTY
  • Areas served: London, Essex, Kent
  • Good to know: No call-out fee · Finance available

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Certified Group Ltd before you contact them.

Run Cowboy Checker
Independent checks

About this business

How long they've really been tradingThe earliest independent record of them trading is 2012, so at least 14 years. They appear in 2 separate independent sources.
Company registered2012Website online since2012First public review2013
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Good to know

Common questions about Certified Group Ltd

Is Certified Group Ltd a legitimate business?

As of 14 Aug 2026, we hold 524 independent reviews across Checkatrade, Which? Trusted Traders and Rated People for this business, and Companies House lists Certified Group Ltd (no. 08267973) as active, checked 20 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Certified Group Ltd?

Certified Group Ltd has 524 public reviews, averaging 5 out of 5, gathered across 3 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Certified Group Ltd's reviews are genuine?

Certified Group Ltd's 524 public reviews are gathered and cross-checked across 3 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Certified Group Ltd had recent public reviews?

Certified Group Ltd has 17 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Certified Group Ltd qualified and accredited?

We hold 2 independently sourced credentials for Certified Group Ltd, including Gas Safe Register, Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.

Is Certified Group Ltd a registered business?

Certified Group Ltd is a registered business on Companies House (company number 08267973), incorporated 25 Oct 2012, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.

Is Certified Group Ltd insured?

They state on their own website that full public liability insurance. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.

Does Certified Group Ltd guarantee their work?

They state on their own website that workmanship warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

What does Certified Group Ltd specialise in?

Certified Group Ltd lists specialist services including Basement / Cellar Conversions, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Brick / Concrete Structural Repairs. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Certified Group Ltd cover?

They state on their own website that they cover London, Essex, Kent. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

When was Certified Group Ltd's website registered?

Certified Group Ltd's website has been online since 2012, according to the public domain registry. This dates the website, not necessarily when the business began trading.