Plumber

Coastal Drains Ltd

Lancing4.9· 879 reviews · 1 source
Trust score
78out of 100
Rating4.9★
Review volume879
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Verified drain / sewer clearance in Lancing, West Sussex.

Reviews · public evidence

What customers say

4.9out of 5
879 reviews in public evidenceCross-checked across 1 source
Checkatrade879 reviews · 4.6 avg

Highlights

"Absolutely brilliant Gary was out in a flash to help us with a house we were buying and he put our minds to rest. I do recommend them and Gary as he explained everything to us. This is the second time I’ve used coastal dreams. They are brilliant 10 out of 10 thank you, Gary. 👌👍👍"

AnonymousCheckatrade5.0 rating

"I had blocked drains so I phoned Costal Drains. A very pleasant lady answered the phoned and after I described the problem with my/neighbour drains she promised to send a help that afternoon. 3 hours later Gary arrived with the equipment and swiftly fixed the problem. I was very impressed with speed my problem was dealt with. The next day I phoned Costal Drains’s office with reference to the payment and I spoke to another very pleasant, courteous and helpful young lady. It is so uplifting dealing with very nice, helpful persons. I would definitely use this company again if needed."

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous3.7 / 5

Six weeks after a failed job, I still have sewage in the garden so, in short, use someone else. A dreadful experience which, after two hours left me with hundreds of litres of sewage in the garden and a drain still blocked. Two days later someone from elsewhere came out and cleared it with no mess in 5 minutes. For the privilege of having Coastal not do the job, I was originally charged well over £600, later reduced after complaining. There are plenty of drain clearance businesses out there and I would not touch Coastal Drains again with a barge pole (which may have been more effective).

Checkatrade
Anonymous5.0 / 5

Absolutely brilliant Gary was out in a flash to help us with a house we were buying and he put our minds to rest. I do recommend them and Gary as he explained everything to us. This is the second time I’ve used coastal dreams. They are brilliant 10 out of 10 thank you, Gary. 👌👍👍

Checkatrade
Anonymous5.0 / 5

I had blocked drains so I phoned Costal Drains. A very pleasant lady answered the phoned and after I described the problem with my/neighbour drains she promised to send a help that afternoon. 3 hours later Gary arrived with the equipment and swiftly fixed the problem. I was very impressed with speed my problem was dealt with. The next day I phoned Costal Drains’s office with reference to the payment and I spoke to another very pleasant, courteous and helpful young lady. It is so uplifting dealing with very nice, helpful persons. I would definitely use this company again if needed.

Checkatrade
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Local context

Rated 4.9★ — in line with the local average for plumbers in Lancing

Across 12 rated plumbers in Lancing, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 879 public reviewsAcross CheckatradeCheckatrade
Sources

Every signal, traced to its origin

1 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Review volume: 879
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself

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Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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