Plumber

Flush Plumbing & Heating Limited

Richmond5.0· 109 reviews · 3 sources
Trust score
86out of 100
Rating5.0★
Review volume109
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Flush Plumbing and Heating Services are a trusted and professional company dedicated to the highest standards in every aspect of performance, with over 20 years experience in the trade. We're gas safe registered and specialise in boiler installs, repair, servicing, central heating works, general plumbing and full bathroom renovations. There's a great deal of care and respect which is directed towards each and every job, we are very conscientious when working in your property and it will be well-protected whilst work is carried out. We guarantee friendly, clean and tidy service. Our office staff will make sure you're aware of our charges before you commit to an appointment. Payment is not necessary until completion where an invocie will be emailed to you. Payments can be made by debit, credit, American Express cards and Paypal. You can contact us during operating hours by either phone, text, Whatsapp or E-mail.

Reviews · public evidence

What the public record says

5.0out of 5
109 reviews in public evidenceCross-checked across 3 sources
Companies HouseSource profile linked
Companies House OfficersSource profile linked
Which? Trusted TradersSource profile linked

Highlights

"Adam came out yesterday to carry out a gas safety check and service on a Keston boiler that a couple of other engineers had said was too complicated for them to do. Not for Adam and he completed the job with a smile. Thanks so much!"

Customer in Greater LondonWhich? Trusted Traders5.0 rating

"In a world where you never really know what you are going to get with contractors, it is so comforting to have found one you can trust. Flush Plumbing (Adam, James, and crew) are always on time, on budget, and delivery quality work. I only use Flush for all my plumbing needs."

Customer in Greater LondonWhich? Trusted Traders5.0 rating

"I found the booking process very polite and efficient.; they actually managed to fit me in before my booked appointment which was very helpful. The engineer Alex was very efficient and never tried to get me to add extra work which is often the case with other firms. All in all a good experience."

Martin in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

Customer in Greater London5.0 / 5

Adam came out yesterday to carry out a gas safety check and service on a Keston boiler that a couple of other engineers had said was too complicated for them to do. Not for Adam and he completed the job with a smile. Thanks so much!

Which? Trusted Traders
Customer in Greater London5.0 / 5

In a world where you never really know what you are going to get with contractors, it is so comforting to have found one you can trust. Flush Plumbing (Adam, James, and crew) are always on time, on budget, and delivery quality work. I only use Flush for all my plumbing needs.

Which? Trusted Traders
Martin in Greater London5.0 / 5

I found the booking process very polite and efficient.; they actually managed to fit me in before my booked appointment which was very helpful. The engineer Alex was very efficient and never tried to get me to add extra work which is often the case with other firms. All in all a good experience.

Which? Trusted Traders
Liz in Greater London5.0 / 5

I have used Flush plumbing for four or five years now, for my combi boiler annual service, plus a couple of repairs in my bathroom and kitchen. My neighbours also had a new boiler fitted and were very happy with the outcome. The pricing is clear and transparent from the start and Adam and his colleagues are so friendly and efficient, from booking to completion. It can be really stressful finding new tradespeople, especially if you are new to home ownership and/or living by yourself, like I was, but I wouldn't hesitate to recommend Adam and Flush. Thanks!

Which? Trusted Traders
Customer in Greater London5.0 / 5

I booked Adam for a day to remove pipework in boxing. He took time to understand what I needed then adjusted the boxing to accommodate electrical cables. The result was better than I had hoped for. He also identified and fixed expansion tank problems and a wobbly tap. He is personable, intelligent and honest and very good at his job. I would not hesitate to use him again.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Adam fitted a new boiler for me this year and has fixed a couple of leaks recently. He is immediately responsive and communication is great throughout. It doesn’t seem to matter about the size of the job the response is the same. He also leaves everything cleaner than he found it. Pricing is clear and reasonable. I have recommended him to others and their experience has been the same.

Which? Trusted Traders
Customer in Greater London5.0 / 5

This is the second time I've used Flush plumbing and I have been very satisfied both times. They are responsive, transparent about costs, and do what they say they are going to do, to a high standard. They are also friendly/professional etc

Which? Trusted Traders
Customer in Greater London5.0 / 5

Adam is punctual, polite and gets the job done with minimum fuss. He is very clear with both the price and when explaining what needs to be done. A very nice guy who thoroughly deserves his 5 star ratings.

Which? Trusted Traders
Customer in Greater London5.0 / 5

My bathroom cold tap had been noisy for ages, so when Adam came to service my boiler I asked him to take a look. Happily a change of washer did the trick. Adam also noticed and fixed a jangling sound from the pipework, where a screw from the hot tap had fallen down the water pipe at some time in the past. He used the mains water pressure to flush the screw out of the pipe. Brilliant.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Adam has just finished some work in my flat. From start to finish he has been extremely helpful, reliable and easy to communicate with. He hasn’t asked me to write a review but I have been so genuinely impressed with his work that I wanted to write this as I would highly recommend him to others. Thank you Adam once again for all your help.

Which? Trusted Traders
Edna in Greater London5.0 / 5

Very pleased with the work. Adam is a hard worker, very well organised, considerate and tidy and was prepared to go the extra mile unasked. All redundant materials, parts and packaging etc removed from the site as they occurred. The work was completed on time and with no hidden extras. I certainly have no hesitation in recommending Flush Plumbing & Heating Ltd.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Adam from Flush plumbing is fantastic: so responsive and accommodating even when it’s just a small problem. Excellent service and really good technical knowledge. Highly recommend!

Which? Trusted Traders
Customer in Greater London5.0 / 5

I was recommended Flush by a neighbour and Adam came round and fixed our new shower perfectly. Adam was straight forward, reliable and honest and I would rate 'Flush' as five star.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Adam fitted new bath and basin taps and wastes. Clear quote, advised on taps, arrived on time, did the job in the estimated time, left it tidy - great job, would recommend. Adam didn't push for a review in person, I just saw the link on the invoice email and thought I'd post a review.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Have used this firm more than once Adam is really good at what he does - high quality work. Very satisfied and happy to recommend this company

Which? Trusted Traders
Customer in Greater London5.0 / 5

We had employed Adam previously to fix and service our boiler in 2020 having got his name from Which Trusted Traders and he did an excellent job then. I left him a glowing review at the time. He has been back each year since then to service the boiler. This time we needed an old toilet and cistern to be replaced and Adam arranged for one of his plumbers, Taylor, to assess and carry out the work needed and replace some kitchen taps at the same time. Taylor arrived promptly and carried out the work very competently. He left the place clean and tidy. I wouldn’t hesitate to use Flush Plumbing and Heating again and am happy to recommend them to others

Which? Trusted Traders
Customer in Greater London5.0 / 5

I had called Adam out in the past and knew his work was exceptionally clean and tidy and had no hesitation in calling him again when my tiled all round toilet developed a problem and he was able to fix almost immediately.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Fast, polite and professional service, accurate paperwork and trustworthy team, would certainly recommend. Particularly Adams work which is fast and to a very high standard.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Adam completed the annual service on my boiler today. From the first contact by phone he was friendly and efficient. I like his voicemail message that sets realistic expectations of a call back. He arrived on time, was polite and tidy and completed the service to my satisfaction. It was good to see that he had an apprentice with him, providing an opportunity for a young person to learn a trade.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I have just had my boiler replaced and couldn't have asked for better service. Adam and Lex were polite, efficient, and did an excellent job. I would highly recommend them both.

Which? Trusted Traders
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Local context

Rated 5.0★ — in line with the local average for plumbers in Richmond

Across 35 rated plumbers in Richmond, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 109 public reviewsCompanies HouseCompanies House OfficersWhich? Trusted Traders
Sources

Every signal, traced to its origin

3 named sources

Review sources

Which? Trusted Traders

Official sources

Companies HouseCompanies House Officers
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 109
Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed

Public evidence last checked May 2026

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Good to know

Common questions about Flush Plumbing & Heating Limited

What do customers say about Flush Plumbing & Heating Limited?

Flush Plumbing & Heating Limited has 109 public reviews, averaging 5 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Flush Plumbing & Heating Limited's reviews are genuine?

Flush Plumbing & Heating Limited's 109 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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