Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
109 reviews in public evidence3 reviews in the last 12 monthsReviewed on public review sources since 2022Most recent review
Customers often mention
Friendly & politeMentioned in 32% of reviews we've read
PunctualMentioned in 32% of reviews we've read
Where these reviews are published
Which? Trusted Traders109 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Flush Plumbing & Heating Limited, including the highlights above. The 109 headline total is the review volume reported across public review sources.
Customer in Greater London
Customer recommends this business
Excellent work
I have used Adam for several different jobs over the last few years including boiler servicing and last year he arranged for a new toilet to be fitted. Today he removed an existing old folding bath screen and fitted a new one. He always is on time, courteous and helpful. The work is reasonably priced and the paperwork and invoices are clear and easy to understand and to respond to. He is an excellent workman and I thoroughly recommend him and his services.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
SIMPLY THE BEST!
I have used Flush Heating on a number of occasions - for my boiler, heating, radiators, gas disconnection and today an issue with my drains. My latest experience mirrored all my others - Responsive, Great value, Flexible, Prompt, Skilled, Trustworthy, Exceptional service. I wouldn't hesitate to recommend Adam and his colleague for any job relating to Heating, Plumbing or Gas. Great company with highly skilled people who genuinely care.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Efficient and courteous service
Adam provided the annual maintenance for my Viessmann boiler and drained the system in order to replace a defective drainage outlet. All carried out with skill and efficiency. Adam is an experienced and reliable plumber whom I would thoroughly recommend.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Exceptional Service
We needed to replace our old boiler. We asked for quotes from local plumbers. Flush Plumbing & Heating Ltd’s quote was prompt and most reasonable. We accepted it at once. Adam arrived on time, removed the old boiler, fixed the new one, disposed of all waste, and left the place clean and tidy. His work was of high standard, and his thoroughness and attention to detail commendable. He deserves every praise. We highly recommend him.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Fantastic all round
Highly recommend and very happy with the works completed (tricky wall hung toilet and cistern to sort out behind the tiles). Efficient, professional and Adam clearly knows his stuff, many thanks.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
Customer in Greater London
Customer recommends this business
Faultless service
I have just had my boiler replaced and couldn't have asked for better service. Adam and Lex were polite, efficient, and did an excellent job. I would highly recommend them both.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Quick and efficient boiler service
Adam completed the annual service on my boiler today. From the first contact by phone he was friendly and efficient. I like his voicemail message that sets realistic expectations of a call back. He arrived on time, was polite and tidy and completed the service to my satisfaction. It was good to see that he had an apprentice with him, providing an opportunity for a young person to learn a trade.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Boiler service
Fast, polite and professional service, accurate paperwork and trustworthy team, would certainly recommend. Particularly Adams work which is fast and to a very high standard.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Careful clean & professional company
I had called Adam out in the past and knew his work was exceptionally clean and tidy and had no hesitation in calling him again when my tiled all round toilet developed a problem and he was able to fix almost immediately.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Prompt and competent service
We had employed Adam previously to fix and service our boiler in 2020 having got his name from Which Trusted Traders and he did an excellent job then. I left him a glowing review at the time. He has been back each year since then to service the boiler. This time we needed an old toilet and cistern to be replaced and Adam arranged for one of his plumbers, Taylor, to assess and carry out the work needed and replace some kitchen taps at the same time. Taylor arrived promptly and carried out the work very competently. He left the place clean and tidy. I wouldn’t hesitate to use Flush Plumbing and Heating again and am happy to recommend them to others
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Reliable, professional and friendly
Have used this firm more than once Adam is really good at what he does - high quality work. Very satisfied and happy to recommend this company
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Taps Fitted
Adam fitted new bath and basin taps and wastes. Clear quote, advised on taps, arrived on time, did the job in the estimated time, left it tidy - great job, would recommend. Adam didn't push for a review in person, I just saw the link on the invoice email and thought I'd post a review.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
A great job done
I was recommended Flush by a neighbour and Adam came round and fixed our new shower perfectly. Adam was straight forward, reliable and honest and I would rate 'Flush' as five star.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great customer service and expertise
Adam from Flush plumbing is fantastic: so responsive and accommodating even when it’s just a small problem. Excellent service and really good technical knowledge. Highly recommend!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Edna in Greater London
Customer recommends this business
New Boiler
Very pleased with the work. Adam is a hard worker, very well organised, considerate and tidy and was prepared to go the extra mile unasked. All redundant materials, parts and packaging etc removed from the site as they occurred. The work was completed on time and with no hidden extras. I certainly have no hesitation in recommending Flush Plumbing & Heating Ltd.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Excellent work!
Adam has just finished some work in my flat. From start to finish he has been extremely helpful, reliable and easy to communicate with. He hasn’t asked me to write a review but I have been so genuinely impressed with his work that I wanted to write this as I would highly recommend him to others. Thank you Adam once again for all your help.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Screaming taps fixed
My bathroom cold tap had been noisy for ages, so when Adam came to service my boiler I asked him to take a look. Happily a change of washer did the trick. Adam also noticed and fixed a jangling sound from the pipework, where a screw from the hot tap had fallen down the water pipe at some time in the past. He used the mains water pressure to flush the screw out of the pipe. Brilliant.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Toilet leak
Adam is punctual, polite and gets the job done with minimum fuss. He is very clear with both the price and when explaining what needs to be done. A very nice guy who thoroughly deserves his 5 star ratings.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great service - reliable and transparent
This is the second time I've used Flush plumbing and I have been very satisfied both times. They are responsive, transparent about costs, and do what they say they are going to do, to a high standard. They are also friendly/professional etc
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Great work and great communication
Adam fitted a new boiler for me this year and has fixed a couple of leaks recently. He is immediately responsive and communication is great throughout. It doesn’t seem to matter about the size of the job the response is the same. He also leaves everything cleaner than he found it. Pricing is clear and reasonable. I have recommended him to others and their experience has been the same.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, in line with the local average for plumbers in Richmond
Across 39 plumbers in Richmond, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
02
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders. Analysis updated 17 Aug 2026.
Customers who keep coming back: “I have used Adam for several different jobs over the last few years” · Which? Trusted Traders, 18 Dec 2025
Respectful and tidy in your home: “He also leaves everything cleaner than he found it.” · Which? Trusted Traders, 6 Apr 2023
Reliable and punctualQuoted from 3 reviews
“He always is on time, courteous and helpful.” · Which? Trusted Traders, 18 Dec 2025
“He arrived on time, was polite and tidy” · Which? Trusted Traders, 22 Nov 2024
“Adam is punctual, polite and gets the job done with minimum fuss.” · Which? Trusted Traders, 15 Jul 2023
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TradersListed, current status not shown
FLUSH PLUMBING & HEATING LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameFLUSH PLUMBING & HEATING LIMITED
Company number09318914
IncorporatedNot listed
Run by1 director (longest-serving director appointed in 2014)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer.
Source-listed gallery
Photos listed on Which? Trusted Traders
10 photos
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Saturday
8am–6pm
03
Sources
Where this information comes from
2 named public sources
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
04
About
Flush Plumbing and Heating Services are a trusted and professional company dedicated to the highest standards in every aspect of performance, with over 20 years experience in the trade. We're gas safe registered and specialise in boiler installs, repair, servicing, central heating works, general plumbing and full bathroom renovations. There's a great deal of care and respect which is directed towards each and every job, we are very conscientious when working in your property and it will be well-protected whilst work is carried out. We guarantee friendly, clean and tidy service. Our office staff will make sure you're aware of our charges before you commit to an appointment. Payment is not necessary until completion where an invocie will be emailed to you. Payments can be made by debit, credit, American Express cards and Paypal. You can contact us during operating hours by either phone, text, Whatsapp or E-mail.
Services they list
Boiler installationBoiler repairBoiler servicingGas cooker installationGas cooker repairGas emergenciesGas safety testing and inspectionImmersion HeatersPower flushingRadiators and central heatingUnderfloor heatingCentral heating systems (installation and servicing)
Listed on public sources or the business's own website; check directly that they cover your job before you book.
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
How long they've really been tradingThey state they've been established since 2008, but the earliest independent source we can find is 2022. Worth asking them about the gap.
They say, established2008Website online since2017First public review2022
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Flush Plumbing & Heating Limited before you contact them.
Common questions about Flush Plumbing & Heating Limited
Is Flush Plumbing & Heating Limited a legitimate business?
Flush Plumbing & Heating Limited has 109 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Flush Plumbing & Heating Limited?
Flush Plumbing & Heating Limited has 109 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Flush Plumbing & Heating Limited's reviews are genuine?
Flush Plumbing & Heating Limited's 109 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Flush Plumbing & Heating Limited had recent public reviews?
Flush Plumbing & Heating Limited has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Flush Plumbing & Heating Limited qualified and accredited?
We hold 1 independently sourced credential for Flush Plumbing & Heating Limited, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Flush Plumbing & Heating Limited a registered business?
FLUSH PLUMBING & HEATING LIMITED is a registered business on Companies House (company number 09318914), listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Is Flush Plumbing & Heating Limited insured?
They state on their own website that our work is insured for 12 months. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does Flush Plumbing & Heating Limited specialise in?
Flush Plumbing & Heating Limited lists specialist services including Boiler installation, Boiler repair, Boiler servicing, Gas cooker installation, Gas cooker repair, Gas emergencies. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Flush Plumbing & Heating Limited cover?
They state on their own website that they cover Twickenham, East Twickenham, Isleworth, St Margarets, Richmond, Hampton, Hampton Hill, Petersham. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Flush Plumbing & Heating Limited's website registered?
Flush Plumbing & Heating Limited's website has been online since 2017, according to the public domain registry. This dates the website, not necessarily when the business began trading.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
