Plumber

Harnce Heating & Plumbing

Lichfield4.9· 378 reviews · 2 sources
Trust score
82out of 100
Rating4.9★
Review volume378
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Harnce Heating & Plumbing has been vetted and approved by TrustATrader. Covering Burton , Tamworth, Derby , Swadlincote ,Sutton, Rugeley and Cannock

Reviews · public evidence

What customers say

4.9out of 5
378 reviews in public evidenceCross-checked across 2 sources
CheckatradeSource profile linked
TrustATraderSource profile linked

Highlights

"We had a heating and plumbing survey done by Neil for a new house we are purchasing, I dealt with Shelley to book our appointment and she got us in so quickly and we got our certificate the same day! Brilliant company, will be staying with them for the foreseeable future :)"

CustomerCheckatrade5.0 rating

"We had a heating and plumbing survey done by Neil for a new house we are purchasing, I dealt with Shelley to book our appointment and she got us in so quickly and we got our certificate the same day! Brilliant company, will be staying with them for the foreseeable future :)"

AnonymousCheckatrade5.0 rating

"Fantastic service, very professional... No upsell at all, our boiler may be very old but thanks to Harnce, it's working just fine. Installed a lovely basic thermostat that allows us to move this around the house to get a better balance... They even helped fix a piping issue while they were there, with no fuss and no charge! Lovely people, will be doing our boiler every year now! Try them out, sure you'll think they're ace too!"

CustomerCheckatrade5.0 rating

Detailed reviews

Checkatrade5.0 / 5 ·

We had a heating and plumbing survey done by Neil for a new house we are purchasing, I dealt with Shelley to book our appointment and she got us in so quickly and we got our certificate the same day! Brilliant company, will be staying with them for the foreseeable future :)

Checkatrade
Anonymous5.0 / 5 ·

We had a heating and plumbing survey done by Neil for a new house we are purchasing, I dealt with Shelley to book our appointment and she got us in so quickly and we got our certificate the same day! Brilliant company, will be staying with them for the foreseeable future :)

Checkatrade
Checkatrade5.0 / 5 ·

Fantastic service, very professional... No upsell at all, our boiler may be very old but thanks to Harnce, it's working just fine. Installed a lovely basic thermostat that allows us to move this around the house to get a better balance... They even helped fix a piping issue while they were there, with no fuss and no charge! Lovely people, will be doing our boiler every year now! Try them out, sure you'll think they're ace too!

Checkatrade
Julie5.0 / 5

I’ve been using Harnce for a long time. The first time was my boiler was condemned! They fitted a new one quickly making sure I didn’t go too long without heat. I cannot fault their service, attitude and cleanliness. I have recommended them to my parents and friends and they all say the same.

TrustATrader
Ian5.0 / 5

Our boiler failed over the Christmas period and we needed a good quality replacement quickly and at a competitive price. Matthew and the team at Harnce, got us back up and running with a new boiler promptly in the New Year and completed a high quality job. I have no hesitation in recommending them.

TrustATrader
Karen5.0 / 5

Good communication. New combi boiler installed and radiators replaced. Excellent job.

TrustATrader
Helen5.0 / 5

Highly recommend Harnce . Very good , proficient and professional throughout.

TrustATrader
Nick Pratt5.0 / 5

I needed a new boiler for one of my rental properties, I got a couple of quotes but ultimately it was the level of customer service I received from HARNCE which made me choose them. They were communicative, knowledgeable, flexible around my tenants availability and totally professional. The installation was so well managed and I've signed up for the service plans to ensure that there's one less thing for me to worry about it.

TrustATrader
Tracy5.0 / 5

Harnce came to investigate and fix a leak from our toilet. Josh turned up on time, very pleasant to chat with, efficient, clean, tidy and knowledgable. We now have all our heating and plumbing on contract with them. It’s so difficult to find a reliable plumber; highly recommend Harnce.

TrustATrader
Laura5.0 / 5

Harnce were a very professional company to work with. They were punctual, considerate whilst at my property and their after care service is brilliant. Would highly recommend.

TrustATrader
Kelvin5.0 / 5

Harnce are our go-to guys for pretty much any jobs around the home,big or small.Isla,Josh and Neil are in constant touch with the customer from the moment the booking is taken until the job is completed Extremely punctual,thorough,communicative-talking the customer through every aspect of the job as its done is very reassuring and then a thorough clean down of the work area afterwards,means you'd never know they'd been there.To summarise:Great team,great work at great prices.

TrustATrader
Maria5.0 / 5

I found Harnce plumbing overall to be exceptional. They have been out several times for me over the past year. Isla is so helpful when I call and she managed to fit me in at short notice. Neil arrived promptly on time as always and carried out a brilliant service. Thanks to the team, I would definitely recommend and be calling them again for any plumbing issues.

TrustATrader
Oana5.0 / 5

Excellent service, very honest in regards to what needs to be fixed, reliable, professional and service was overall excellent quality. We couldn’t ask for more. Very friendly as well. Thank you

TrustATrader
Carl5.0 / 5

Amazing service. What particularly impressed me was the level of communication throughout, from the moment I booked the job until the time the job was completed I was kept updated every step of the way. I would 100% book Harnce again for our plumbing needs, without a doubt. Exceptional service and customer care.

TrustATrader
James Edwards5.0 / 5

Good communication. Clear pricing. Pleasant interaction. No problems. Will be happy to use again.

TrustATrader
Alan5.0 / 5

Really pleased with our new bathroom and the work Harnce did. Everything went so smoothly. I would definitely recommend.

TrustATrader
ALVINA5.0 / 5

The HARNCE engineer made the inspection of the gas boiler quickly, efficiently and on time. I highly recommend this company for users.

TrustATrader
David5.0 / 5

Very quick to respond, all works carried out to a high level.

TrustATrader
Sue4.8 / 5

Replaced and fixed faulty push button toilet mechanism. Very thorough, quick and polite.

TrustATrader
Stephen (Steve) Jackson5.0 / 5

Keeping the business local offered peace of mind to us and the process from quote to installation of our replacement Worcester Bosch Boiler could not have gone more smoothly. Professional communication from the office and Josh with his assistant Gurpreet got on with the job efficiently and with minimal fuss or disruption - Full System flush, fitted boiler and flue, run up the system and ensured all was working and explained before they left. All guarantee paper work was also completed and registered for peace of mind. Thank you Harnce Team .

TrustATrader
Page 1 of 19
Local context

Rated 4.9★ — in line with the local average for plumbers in Lichfield

Across 12 rated plumbers in Lichfield, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Recent work

Work photos from the public profile

25 photos
Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 378 public reviewsCheckatradeTrustATrader
Sources

Every signal, traced to its origin

2 named sources

Review sources

CheckatradeTrustATrader
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Review volume: 378
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Good to know

Common questions about Harnce Heating & Plumbing

What do customers say about Harnce Heating & Plumbing?

Harnce Heating & Plumbing has 378 public reviews, averaging 4.9 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Harnce Heating & Plumbing's reviews are genuine?

Harnce Heating & Plumbing's 378 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Harnce Heating & Plumbing before you contact them.
Run Cowboy Checker →