- Source reference
- CBDU345360
- Licence class
- upper-tier
- Expired
- Jul 2026
- Source checked
- 30 Jun 2026
Public evidence profile
Keestone Ltd
63 out of 100, with a caution: newest review we found is from September 2022. Weigh that age against the score.
- 146 reviews across 2 review sources, rated 5.0 where a rating is published
- 2 credentials shown
Newest review September 2022
How this score is worked out
How this score is made up
See the independent checks
- Licences and credentials1.9 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site2.6 of 5.1
- Registered company details5.1 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Credentials and memberships
At least one credential or membership is not marked current. Check the named source before relying on it.
- Source checked
- 25 Jun 2026
Company status needs a careful check
Keestone Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
What the flags above mean: they come from the official register and describe the company's current standing. They're worth asking the trader about before you commit. They reflect the registration, not directly the quality of its work.
Photos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 7:30am–6pm
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Checkatrade106 reviews · 5.0 avg
- Which? Trusted Traders40 reviews
Highlights
“I had massive anxiety trying to pick a builder, watching my parents get taken to the cleaners by a cowboy as a child left it’s impression. Keestone, however completely transformed my view and restored my faith in builders Thank you Paul and Russel for being open and honest, delivering absolutely superb customer service, and ensuring really high quality standards with integrity. Our renovation of the house has been as smooth as these things can be and we are so happy - they are coming back to covert the garage! So expect another review.”
“We recently employed Keestone to replace our en-suite. Paul sat with us to review our design and gave advice on products. We agreed what we wanted and Paul provided his quote. This allowed us to buy the right products and understanding what to expect. The team turned up on the date advised and progressed the works as planned. They put protection on the carpets, tided up daily. They took the time to make sure everything was as we wanted. The finished bathroom is fantastic, the final price was as quoted and we are so pleased. Easy to recommend Paul and Keestone.”
“We can’t recommend Paul and his team highly enough! We had a complete kitchen/conservatory refurbishment, and the quality and service were amazing. Nothing was too much trouble and the team were all so friendly and professional. We are delighted with our new kitchen and to finally have proper flooring into the conservatory and heating in there too, is just wonderful! Thank you Paul!”
Detailed reviews
These are the individual reviews we hold for Keestone Ltd, including the highlights above. The 146 headline total is the review volume reported across public review sources.
Great work on extension and kitchen
We had a consistently positive experience of using Paul and Keestone as our builders for our kitchen extension and replacement utility room in 2024. Paul was very helpful with advice on shops to go to (and which to avoid!) for kitchen worktops and electrical goods etc. He was also constructive and helpful with details of the design and how the kitchen etc would look. The different stages of the building process were handled well. There was never any time when the builders disappeared for days on end, always some progress being made. Knocking down the old utility room and the process of building the walls and roof of the extension was all done well, giving us a stylish lantern/skylight and large sliding doors to the kitchen area, giving a delightful view straight into the back garden. The kitchen (and utility room) fitting went smoothly once we’d agreed on the configurations. We valued Pauls advice, including adding in a small shower to the utility room for the dog when he returns muddy from walks. This is proving invaluable now! The different tradespeople Paul engaged were always hard-working, polite, reliable and efficient, leaving a good finish to their work. The builders Paul directly employed, especially the team of Russell and Jason, (and not forgetting Jack) were outstanding, a joy to have working in the house, and remarkably good at cleaning up at the end of each day. We have no hesitation in recommending Paul and the Keystone team for building work.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
House Renovations
I had massive anxiety trying to pick a builder, watching my parents get taken to the cleaners by a cowboy as a child left it’s impression. Keestone, however completely transformed my view and restored my faith in builders Thank you Paul and Russel for being open and honest, delivering absolutely superb customer service, and ensuring really high quality standards with integrity. Our renovation of the house has been as smooth as these things can be and we are so happy - they are coming back to covert the garage! So expect another review.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Keestone Limited
I cannot recommend Keestone enough. Paul was brilliant advising us on the complete renovation of our kitchen, even meeting us in Slough to look at the designs at the company that builds the units. He gave us time and advise on all the planning and worked with all our wishes. The team arrived and were amazing. Our team was lead by Russell, who we cannot praise enough, he was always, cool and calm with any issues, nothing was to much for him to make everything look gorgeous. Jason was also another main part of the team who was always assisting everyone. They were all extremely respectful of our home, always leaving it clean and tidy daily. End result is a beautiful kitchen. Would not hesitate to use Keestone again.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
New en-suite bathroom
We recently employed Paul & Keestone to rip out & replace our en-suite bathroom. We received an initial quote based on a quick measure up & a brief description from us. We then made our initial selection of the products & sketched up what we were looking for in more detail, plus we made a few changes by introducing tiled recesses. Paul then sat with us, went through our updated design, plus gave us advice on the products. We then agreed with him what we were going to do, he updated his quote slightly to reflect our revised design, & then everything was good to go. This allowed us to buy all the right products & to have a clear understanding of what to expect. Paul notified us in advance of the start date plus the timeframe for the works, & in the meantime we ordered everything. The team turned up exactly on the date advised & progressed the works as planned. They put protection tape down on the carpets, always kept the place clean, & tidied up every day. They discussed with us any issues that came up & we agreed in each case what to do. They took the time to make sure everything was as we wanted it. The finished bathroom is fantastic, their attention to detail & quality is excellent, the price quoted remained the same, & we are massively pleased with our fabulous new en-suite. When it comes to our next project we will be using Paul & the team from Keestone again for sure, so it is easy for us to recommend them as they are everything you want from a good builder.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Kitchen Refurbishment
We can’t recommend Paul and his team highly enough! We had a complete kitchen/conservatory refurbishment, and the quality and service were amazing. Nothing was too much trouble and the team were all so friendly and professional. We are delighted with our new kitchen and to finally have proper flooring into the conservatory and heating in there too, is just wonderful! Thank you Paul!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 12 detailed reviews on this pageShow fewer reviews
Complete refurbishment of family bathroom.
The work was completed within the agreed time and budget and I found Paul and his team to be polite and helpful throughout, with Paul prepared to discuss and explain things at every stage. First impressions were very encouraging and the work was carried out to a high standard.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent work and lovely people
Keestone Ltd refurbished snd transformed our tired and tatty conservatory. The quality of their work was excellent, as always, and any problems were soon cheerfully sorted. What's more, we know that we can always rely on Paul for swift and efficient aftercare. We have employed Paul and his team for various projects over the last ten years: Keestone Ltd is always our first choice.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Great service
Paul and his team responded quickly and professionally when we asked them to convert a downstairs bathroom to a shower room for my 95 year old father in law who had recently suffered a stroke. Paul genuinely appreciated the urgency of the work and was able to think outside the box to provide a very practical and user friendly solution to a challenging set of customer requirements. He and his team were always very respectful and considerate in completing the project which was done to a very high standard. A minor issue was resolved vey quickly on the day it occurred. I would recommend them without reservation.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Highly recommended
Paul Roberts and his team have just finished transforming our bathroom and we cannot recommend them more highly. They were all totally professional, courteous, respected our home, each day tidying and hoovering up any mess made. Each member of the team was amazingly skilled and helpful.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Highly Recommended
The bathroom is the best room in the house! Well apart from the other two rooms Paul has done for us. He has completely transformed our kitchen and now cloakroom and bathroom. Absolutely love it. You couldn't wish for a better Company. Paul advises on every aspect of work even down to the tiniest of detail. He is a perfectionist. He takes the stress out of stress! His team are amazingly skilled craftsmen. Totally professional everything ran like clockwork. It was a pleasure talking to every one of them. Their each individual knowledge and skills shone through. Paul manages to make you feel that you are his only customer. Always on the end of the phone if needed. He is so calm! The work was carried out in the time frame quoted to the highest of standards and at a very good price. Even a few added extras! I would not hesitate to recommend Keestone to everyone. Even our neighbours commented on how hard you all worked. Left my house immaculate after every visit. Fantastic job. Thanks Paul. What room can I have done next?!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Changing bathroom to a shower room
They have done a brilliant job including work not quoted for at no extra cost. They quoted immediately after they came to look at the job. They helped me choose all the items I needed and ordered and took delivery of them. They always turned up on time when we needed to meet and kept me up to date with the project as it went along. The standard of all the work is extremely high and I am very pleased. I will be recommending this company to my family and friends.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Complete bathroom renovation
We wanted a complete bathroom rework so the ceiling came down, the floor came up and the walls came down. The plumbing and electrics were changed and all white goods were re-positioned. Paul and his team worked miracles for us and I can't tell you how pleased we are. Everyone was on time, things were cleaned and cleared as they went, it was finished when Paul said it would be and the price stayed the same even if a few changes had to be made. They adapted things to suit the plans that my husband had drawn out and everything fitted together beautifully. It was a pleasure to have all the team in our house. Nothing was too much trouble and we were informed all through the job what was happening when. We have already recommended Keestone to a friends daughter. Thank you all for making it all happen so smoothly for which we are very grateful. Can't give enough praise.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Single storey rear kitchen/diner extension
Paul and his team at Keestone were brilliant! Approachable, courteous and extremely professional. Paul discussed technical aspects in a way that was easy to understand. The build was on schedule and budget even including a couple of last minute changes. Paul project managed the whole building process from start to finish in such a professional manner. I was particularly impressed with how he liaised with all the different trades needed to complete the extension and his attention to detail is second to none. I would thoroughly recommend Keestone Ltd to anyone who is contemplating an extension or refurbishment.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Bathroom
Paul and his team were extremely likable and courteous,they completed, my bathroom and did an excellent job,the work was carried out to the time estimated and finish,their time keeping was very good never a minute late. I cannot recommend them enough!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent home renovation
We have had a wonderful experience with Keestone who created a new kitchen from a double garage, completely altered the downstairs of our house and have now renovated our bedrooms. Unfailingly polite, great staff who care, highly skilled contractors when required produced a wonderful job. Paul offers great advice on what works and what does not. Our friends have all been impressed with the standard of the work, we would thoroughly recommend.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Removal of old shower units in ensuite & family bathrooms fitting of Aqulisa showers to bothm
Excellent service from quote to completion of work Paul & his "team" (Russell & Ben) clean,tidy & efficient could not ask for more !
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent work
Paul and his team removed shower and shower wall and replaced with tiles. The work was carried out to the time estimated and the finished job was excellent. Would highly recommend Keestone and definitely use their services again.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Rated 5.0, in line with the local average for builders in Horley
Across 54 builders in Horley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Bathrooms in Horley, Surrey.
Services they list
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
The areas they list covering on a public directory; confirm they cover your address before you book.
About this business
What to check before you hire
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerWant an extra legitimacy check? Run the Cowboy Checker on Keestone Ltd before you contact them.
Run Cowboy Checker →Common questions about Keestone Ltd
Is Keestone Ltd a legitimate business?
Keestone Ltd has 146 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. Its registration on Companies House currently needs a careful check (Confirmation statement overdue at Companies House), so weigh the reviews alongside that. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Keestone Ltd?
Keestone Ltd has 146 public reviews, averaging 5 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.
How do I know Keestone Ltd's reviews are genuine?
Keestone Ltd's 146 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Keestone Ltd qualified and accredited?
We hold 2 independently sourced credentials for Keestone Ltd, including Waste carrier (Environment Agency), Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.
Is Keestone Ltd a registered business?
Keestone Ltd appears on Companies House (company number 08545238), but its registration status needs a careful check. Worth checking: Confirmation statement overdue at Companies House. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Keestone Ltd specialise in?
Keestone Ltd lists specialist services including Bathrooms. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Keestone Ltd been trading?
Keestone Ltd has been reviewed on public sources since 2016.
