Arthur turned up suggested a replacement that would not need any new holes in the tiles, we agreed he would come back between 4 and 6 in 4 days, I requested he try for 4pm and Arthur made a special effort to get to us early. Very tidy a very nice person, we will be using him again and would highly recommend Maddox Plumbing. Very happy
Public evidence profile
Maddox Plumbing
Only 4 reviews held yet.
No Trust Score yet
- Rated 4.9 from 4 reviews
Newest review March 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Where these reviews are published
- Checkatrade4 reviews · 4.9 avg
Detailed reviews
Arthur was prompt, attentive and helpful with his suggestions; and a very personable and friendly tradesman. We were pleased to help him out. He gave up a lot of time over a weekend when he was clearly busy with other appointments. Very pleased with his responsiveness and communication: will keep him on our list, and we wish him well.
Turned up on time done good job good price friendly would recommend him
Local context
Rated 4.9, in line with the local average for plumbers in Newmarket
Across 9 plumbers in Newmarket, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
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About
In Newmarket, Suffolk.
Areas served
NewmarketSuffolk
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Maddox Plumbing before you contact them.
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Common questions about Maddox Plumbing
Is Maddox Plumbing a legitimate business?
Maddox Plumbing has 4 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Maddox Plumbing?
Maddox Plumbing has 4 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Maddox Plumbing's reviews are genuine?
Maddox Plumbing's 4 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.