Plumber
Home
Trust score
58out of 100
Rating5.0★
Review volumeLow · 8
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
At Northern Heatlink, we're not just another trades company — we're a family-run team of qualified professionals who take pride in delivering honest,...
Reviews · public evidence
What customers say
5.0out of 5
5 stars8
4 stars0
3 stars0
2 stars0
1 star0
Highlights
"Absolutely brilliant and extremely impressive and really good value as well."
"Northern heat link were recommended by another trade and didn’t disappoint. Communication over the weekend the boiler broke, sound advise and fitted by the Monday. Couldn’t be more grateful for brilliant service."
"They provided an excellent service from quotation through to completion. Simon and Ian ensured they kept us informed at all times and worked with us on all matters. The technical advice throughout was first class. They provided a full modern heating system that included all underfloor heating works and installation of an air source heat unit. The workforce were also knowledgeable, experienced and reliable. A great all round team effort!"
Detailed reviews
Absolutely brilliant and extremely impressive and really good value as well.
Northern heat link were recommended by another trade and didn’t disappoint. Communication over the weekend the boiler broke, sound advise and fitted by the Monday. Couldn’t be more grateful for brilliant service.
They provided an excellent service from quotation through to completion. Simon and Ian ensured they kept us informed at all times and worked with us on all matters. The technical advice throughout was first class. They provided a full modern heating system that included all underfloor heating works and installation of an air source heat unit. The workforce were also knowledgeable, experienced and reliable. A great all round team effort!
We had Heat Link complete a number of plumbing and heating elements on our property, which included a full ground floor under floor system, Heat Pump and water tank install and 3 full bathrooms. We couldn`t be happier with the final products and every stage of the process was carried out with a high level of professionalism and we would highly recommend Heat Link.
From the initial design and quotation through to installation and after support, the team at Northern Heat Link were very professional and responsive. Being a small terraced house with little space, installing a heat pump required a bit of effort to figure out how everything would fit. The solution to meet the various permitted development and MCS regulations was a model from Ideal. The team had not previously installed this unit, but we're willing to go the extra mile and get trained up by the manufacturer before the install took place to make sure everything would go smoothly. Their quote for the install was very competitive compared to several other installers I'd contracted. This did not in any way impact the quality of the work, which was done to a high standard. Would happily recommend them to others who like myself are looking to move towards low carbon heating technologies.
Northern heat link were very good from start to finish. Promt and polite at all times and doing the work as promised on time. I do not hesitate to recommend them.
Really friendly engineers, done a super job and went above & beyond !!
Ian and his team at Northern Heat Link fitted underfloor heating for us and did a fantastic job laying and screeding it all in, integrating it with out current Hive system and giving us a clear briefing on how to use it. They're a friendly a professional team and I'd certainly recommend using them!
Local context
Rated 5.0★ — in line with the local average for plumbers in Leeds West Yorkshire
Across 5 rated plumbers in Leeds West Yorkshire, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 8 public reviewsAcross TrustATraderTrustATrader
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 8
!Source diversity: 1 source
!Verification: Listed
Public evidence last checked April 2026
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerSmart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Home before you contact them.