Gas Engineer
Novon Group Ltd
Trust score
76out of 100
Rating4.8★
Review volume169
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
4.8out of 5
Highlights
"From the start, Steve was always available to answer my many questions. He and his team kept me informed throughout the entire process, and upon completion they left the property clean and tidy. They did an excellent and very professional job. Thank you !"
"Excellent service. Have used AD Heat for installing gas cooker and carrying out an annual service for our boiler and I would highly recommend them. Will definitely be using them in the future"
Detailed reviews
From the start, Steve was always available to answer my many questions. He and his team kept me informed throughout the entire process, and upon completion they left the property clean and tidy. They did an excellent and very professional job. Thank you !
Recently changed company name from AdHeat of Caterham. Booked an annual boiler service this year having carried out last year’s service for me. Time slot booked & re-confirmed on day before for the morning, but didn’t turn up until 14:50. No update re running late or expected arrival time. Luckily I was still at home for the engineer. At least the engineer Steve carried out the service without any problem and all working fine afterwards. Invoice arrived next day. Just a pity no arrival time updates or apology for arriving so late on the day.
Excellent service. Have used AD Heat for installing gas cooker and carrying out an annual service for our boiler and I would highly recommend them. Will definitely be using them in the future
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About
Verified central heating in Caterham.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.8★ from 169 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.8★
✓Review volume: 169
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Novon Group Ltd before you contact them.
