- Source reference
- CBDU143673
- Licence class
- upper-tier
- Valid through
- Nov 2028
- Source checked
- 30 Jun 2026
Public evidence profile
PGS Services
Credentials & registries
Waste carrier (Environment Agency)
Listed memberships
1 directory-listed membership
Companies House
Active incorporated business
Newest review we found is from August 2020.
No Trust Score yet
- Rated 3.3 from 140 reviews
- 1 credential shown
Newest review August 2020
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Listed membership details
1Memberships listed by public directories
These memberships are listed by public directories, not verified by MyTrustedTraders. Check them with the named organisations before hiring.
FreeIndex
Check the named organisation before relying on this membership.
Check the listed source (opens in new tab)Public directory notes
10Checks and details listed by directories
These are checks, verified insurance filings, and practical details listed by named public directories and official registers. Each is the named source's own record, not MyTrustedTraders verification, unless a separate panel shows that evidence.
Passed: Address checked · Check dated 26 Jun 2026
Check the listed source (opens in new tab)Passed: Companies House checked · Check dated 26 Jun 2026
Check the listed source (opens in new tab)Passed: Email address is working · Check dated 26 Jun 2026
Check the listed source (opens in new tab)Result not shown: Email address matches domain · Check dated 26 Jun 2026
Check the listed source (opens in new tab)Visa Card payments, MasterCard payments, American Express payments, Maestro payments
Check the listed source (opens in new tab)Member since 26 Jul 2010; Reviewed by FreeIndex 29 Jun 2020; Profile last updated 7 Feb 2024
Check the listed source (opens in new tab)All customer reviews are verified by email and are automatically checked for authenticity.
Check the listed source (opens in new tab)Passed: Reviews checked · Check dated 26 Jun 2026
Check the listed source (opens in new tab)Passed: Website is working · Check dated 26 Jun 2026
Check the listed source (opens in new tab)Ranked 30 of 1,164 for UK Plumbers by the directory
Check the listed source (opens in new tab)Companies House registration
ActiveActive incorporated business
PGS Services is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePGS Services
Company number05409098
Incorporated
Registered activityElectrical installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 21 years on the register also points to an established business rather than a brand-new one.
Source-listed gallery
19 photosPhotos listed on FreeIndex
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
PGS Pest Control
PGS Van
Electrical repairs
PGS Engineer & van
Radiator repairs
Painting
Tiling
Pest control
From FreeIndex
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 8:30am–5pm
- Saturday–Sunday
- Closed
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.3out of 5
Across all 121 reviews on FreeIndex
5 stars43
4 stars54
3 stars9
2 stars3
1 star12
Where these reviews are published
- FreeIndex140 reviews · 3.3 avg
Highlights
“Excellent and speedy service. Darren was great and left everything tidy.”
“Dealing with something such as pipe leak can be very intimidating. The service provided by PGS help make this stress free. The receptionist was very attentive, she listened asked probing questions and then communicated to me the services offered by PGS. The technician was on time and was quick to assess the problem and present me with options on possible solutions. He kept me updated of developments and communicated to me what he was doing to try and solve the problem. I would highly recommend this company for its very professional and stress free service.”
“Repaired toilet at 45 Norwich Road CR7 8NA. I wish to extend my thanks to your company and in particular to Matt who was polite and efficient and carried out the work in good time. The response was appreciated as I went on holiday the next day - 20th August 2013.”
Detailed reviews
These are the individual reviews we hold for PGS Services, including the highlights above. The 140 headline total is the review volume reported across public review sources.
Completely unreliable. My boiler was not working so I phoned them and they said they could come 12 - 5 that day. Called them just after 1pm to see if I could get a better idea of time and they didn't call back as promised. Rang again for an update half an hour later and again no call back until another half an hour later, when they said their engineer was running late and they couldn't come until the following afternoon. And this was for a repair to a boiler they had serviced only a few weeks before. Avoid them.
Completely unreliable. My boiler was not working so I phoned them and they said they could come 12 - 5 that day.
Absolutely useless service. Please do NOT use these guys. Engineer visited three times to fix a single problem on our heating system and charged me £550 pounds for a work which is only cost me £90 pounds to fix at the end by a simple plumber. Very rude customer service.
Absolutely useless service. Please do NOT use these guys.
Their pest control was useless. The guy from Bromley council who came (to pick up the pieces) said he'd never seen anything so amateur: naked poison put down where our aged dog found it and was poisoned by it. Don't touch this company with a bargepole--at least with pest control.
Read the other 10 detailed reviews on this pageShow fewer reviews
Their pest control was useless. The guy from Bromley council who came (to pick up the pieces) said he'd never seen anything so...
I wouldn't recommend this Company to anyone. They came out twice to my property - didn't fix the problem of my cold shower and tried to charge more to come round the 3rd time. The first time they sent out someone who had started working for the company the day before, spent the whole time on his phone asking the opinion of a more experienced colleague, wasn't gas certified and did NOTHING and I was charged £96! Over £100 charge for the second call out. I challenged head office and they were rude and unsympathetic and wouldn't offer me the refund of the first visit. I think it is inexcusable. I have since had the problem sorted in one visit by another plumber, who I have used 3 times since on other problems.
I wouldn't recommend this Company to anyone. They came out twice to my property - didn't fix the problem of my cold shower and...
I had a problem with my cooker and was recommended PGS by a friend. They arranged an appointment and emailed me to confirm the details, then called to let me know when the electrician was on his way. He sorted the problem quickly and efficiently, explained everything to me and was extremely polite and professional.
Got a job that needs doing? Have an appliance that needs servicing? Got something that needs repairing? PGS should be your first stop! From dealing with wasps nests to installing a new boiler, I have used PGS as my solution. The customer services department cannot do enough to make your enquiry, quote or job an easy task to arrange. If they say they will call, email or text then they will, if they say an service engineer or colleague will contact you then they will. My family life is hectic and time poor, so what I need is a company that keeps its promises and does what it says it will do, when I want it to happen! PGS is this company and I have no problems in recommending this company to anyone.
PGS customer services were fast and efficient at coordinating the problem with my tenant. I have used them a few times and do recommend them.
I use PGS services to do my gas safety certificate in my rental flat in London. When I rang round for quotes last year, they were the cheapest I could find. They were also very professional and proved to be reliable, both with the visit and then emailing me all the necessary paperwork afterwards. I had no hesitation in using their services again this year.
We needed a new boiler installed and PGS came round at our earliest convenience and were incredibly helpful. Giving us a number of options and stating which ones were not appropriate and quoting for more than one option. On the day of the install the team arrived promptly and ensured the flat was kept as clean as possibly with sheets put down - not that we had to worry as they cleaned up after themselves also! Boiler was fitted well and shown how to use it - hopefully won't have to use them in the interim until it is time to service it!
Thank you for a prompt service. The engineer was courteous, knowledgeable and helpful.
Urgent problem with an old back boiler and fumes. Quick response from PGS and then dealt well with a number of associated and complex problems in an efficient and professional manner leaving us with a reliable and safe boiler and peace of mind.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
Local tradespeople from PGS Services: Get it done the easy way with your own dedicated team of account managers and a fantastic team of experienced...
What this business says about itself
From their own website
What this business says about itself
See their work: Facebook (opens in new tab)
- Emergency availability: Same day online quotes
- Guarantee: All work guaranteed
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on PGS Services before you contact them.
Run Cowboy Checker →Independent checks
About this business
How long they've really been tradingThe earliest independent record of them trading is 2005, so at least 21 years. They appear in 2 separate independent sources.
Company registered2005Website online since2010FreeIndex lists in business since2010First public review2013
Good to know
Common questions about PGS Services
Is PGS Services a legitimate business?
PGS Services has 140 independent public reviews, rated 3.3 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about PGS Services?
PGS Services has 140 public reviews, averaging 3.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know PGS Services' reviews are genuine?
PGS Services' 140 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is PGS Services qualified and accredited?
We hold 1 independently sourced credential for PGS Services, including Waste carrier (Environment Agency). Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.
Is PGS Services a registered business?
PGS Services is a registered business on Companies House (company number 05409098), incorporated 31 Mar 2005, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Does PGS Services guarantee their work?
They state on their own website that all work guaranteed. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
When was PGS Services' website registered?
PGS Services' website has been online since 2010, according to the public domain registry. This dates the website, not necessarily when the business began trading.