Plumber

PM Charles Building & Plumbing Services Ltd

Halesowen4.9· 137 reviews · 2 sources
Trust score
82out of 100
Rating4.9★
Review volume137
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

PM Charles Building & Plumbing Services Ltd has been vetted and approved by TrustATrader. Covering Birmingham, West Midlands, Leicestershire, Derbyshire, South East England, Home Counties, and throughout the UK.

Reviews · public evidence

What customers say

4.9out of 5
137 reviews in public evidenceCross-checked across 2 sources
Companies HouseSource profile linked
TrustATraderSource profile linked

Highlights

"Very happy with quality and service provided. Good tradesman."

Mr G PickettTrustATrader5.0 rating

"Absolutely brilliant. We're a large company, and use him all the time. We've used him regularly for the past 3/4 years."

Matt (ADT)TrustATrader5.0 rating

"Did everything we asked for promptly and tidied up afterwards. Very pleased."

Sarah BillsTrustATrader5.0 rating

Detailed reviews

Mr G Pickett5.0 / 5

Very happy with quality and service provided. Good tradesman.

TrustATrader
Matt (ADT)5.0 / 5

Absolutely brilliant. We're a large company, and use him all the time. We've used him regularly for the past 3/4 years.

TrustATrader
Mr William Davis (Properties)4.2 / 5

Have already recommended to friends. Have used him for years. Used him to refurbish an entire house - major project. Very happy with the results.

TrustATrader
Gordon - Solihull Bus Centre4.8 / 5

Very good all round, have already recommended to friends. If I call for emergency, he's usually here within the hour. Good fellow, trustworthy. Can't fault him.

TrustATrader
Mr W D Billingham4.8 / 5

Have already recommended to friends. Brilliant quality of work.

TrustATrader
Sarah Bills5.0 / 5

Did everything we asked for promptly and tidied up afterwards. Very pleased.

TrustATrader
Leigh Wilkes5.0 / 5

Great work, very happy

TrustATrader
Jim Armour5.0 / 5

This was excellent! quoted a max of £350 for a new replacement shower and did it for £300! How often do you get a cheaper rate than quoted? Not only punctual but early! Very clean and polite and quick, efficient worker. We even had a call the next day to see if the work was all in order and working fine. Not only this they did this the next day! As two disabled people who needed their shower working urgently cannot fault them. Fitted a much more modern and efficient shower than the model we had originally. Would highly recommend and use again!

TrustATrader
Ronald Bird5.0 / 5

A re roofing job which took about 8 days to complete was well done & would recommend Mr P. M. Charles to anyone

TrustATrader
Pat Tolley5.0 / 5

What an Excellent service. Being a roof repair you hear awful stories about being quoted for unnecessary work needed. Not with this company, they were efficient, helpful and certainly non confrontational. Would recommend 100%

TrustATrader
David Raisin4.8 / 5

I have been pleasantly surprised to find a Trader who " does what it says on the tin" Phil was prompt, contacted and turned up when he said he would, and reasonably priced. Will use again no hesitation. Many thanks, David

TrustATrader
Bashir Chaudriv4.8 / 5

I would wholeheartedly endorse Phil and his colleague for the brilliant work they carried out. They were slightly delayed (due to no fault of their own), but made up for lost time, by working non-stop for a whole day. They were resolute and determined to finish, which they did, and completed all tasks to a high degree. Their demeanor was friendly and completely focused on the job. Even when they hit some obstacles, they overcame them with professionalism and dedication to the tasks at hand. I will definitely employ them again - Thanks Trust-a-trader.

TrustATrader
Sophie thompson5.0 / 5

My shower stopped working. I arranged an appointment for two days after the call (they could have come sooner if I had wanted). Within 5/10 minutes of getting to my house they had diagnosed the problem and talked me through my options. New shower (they helped me choose one), they even sorted out an issue with the toilet. Reasonable, got the job done quickly. I am definitely storing their number. They even cleaned up after themselves! Would not hesitate in recommending.

TrustATrader
Ruth Richardson5.0 / 5

Excellent service; the repair was completed the same day, and for the quoted price, by a very polite and friendly young man, he even worked through a thunder storm to ensure my leaking roof was repaired as quickly as possible! A professional receipt was produced and he even gave me some free DIY advice. I would certainly use them again and recommend them.

TrustATrader
Tony Pickering5.0 / 5

Fantastic!! Asked to quote on an hole in the roof, whilst quoting the wife pointed out other things we needed doing, bit of plastering, fit new sink, repair guttering, fix a step and fitting a pvc facia to our front bay window. Our quote was all supply and fit. The work was done over 2 days with no fuss and no hassle, as we were not there an rewritten invoice was left in our kitchen roughly £40 cheaper than the quote and bank details to pay. I would recommend PM Charles to all and i will be in touch with them again for any other work the wife finds :)

TrustATrader
Ayaid Mahmoud4.8 / 5

Excellent work and friendly. Reliable and punctual.

TrustATrader
N Skipwith5.0 / 5
TrustATrader
Mrs C Langford5.0 / 5

We were very impressed with the work carried out. PM Charles Building Plumbing and Roofing will recommend him to my sister, who wants some work done.

TrustATrader
Alison Virgo5.0 / 5

Excellent service, came out last night to assess where the leak was coming from and isolated it, then returned today at a time that suited us. All work completed to a high standard, very tidy, very punctual and all at a fair and reasonable cost. Would have no hesitation in recommending to family and friends. Thank you for sorting out a problem that our insurance company failed to do a lot cheaper and without unnecessary upheaval.

TrustATrader
S J Graves5.0 / 5

Friendly & Polite workmen

TrustATrader
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Local context

Rated 4.9★ — in line with the local average for plumbers in Halesowen

Across 17 rated plumbers in Halesowen, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 137 public reviewsCompanies HouseTrustATrader
Sources

Every signal, traced to its origin

2 named sources

Review sources

TrustATrader

Official sources

Companies House
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Review volume: 137
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed

Public evidence last checked May 2026

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Good to know

Common questions about PM Charles Building & Plumbing Services Ltd

What do customers say about PM Charles Building & Plumbing Services Ltd?

PM Charles Building & Plumbing Services Ltd has 137 public reviews, averaging 4.9 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know PM Charles Building & Plumbing Services Ltd's reviews are genuine?

PM Charles Building & Plumbing Services Ltd's 137 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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