- Source checked
- 25 Jun 2026
Public evidence profile · Checked July 2026
The London Bath Co
- Rated 4.9 from 137 reviews across 2 review sources
- 2 credentials shown
How this score is worked out
How this score is made up
See the independent checks
- Licences and credentials1.4 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site2.6 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0.9 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Credentials, licences and vetting
Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- the-london-bath-co-st-johns-wood
- Source checked
- 25 Jul 2026
Awards & recognition
Best of Houzz is an annual award from the home-renovation platform Houzz, given to the professionals its community rates most highly for design or customer service.
View award source (opens in new tab)These are independent third-party awards: recognition earned from review communities and trade bodies, never paid placement.
What customers consistently say
Recurring themes from 30 customer reviews on Which? Trusted Traders. Analysis updated 18 Aug 2026.
Customers who keep coming back: “In the last year, we have turned twice to London Bath Co for a complete renovation and renewal of these two key rooms in our flat.” · Which? Trusted Traders, 24 Feb 2026
Respectful and tidy in your home: “Wioletta also deserves a mention for an exceptional post-build clean, she was meticulous and left the place absolutely spotless” · Which? Trusted Traders, 22 Apr 2026
Reviewers confirm: Finished on schedule. “The work was completed on time, and the disruption to our daily lives was kept to a minimum.” · Which? Trusted Traders, 15 May 2026
“The work was completed on time, and the disruption to our daily lives was kept to a minimum. The team arrived and left punctually” · Which? Trusted Traders, 15 May 2026
“He was always on-time and kept the work as neat and clean as possible as he went along.” · Which? Trusted Traders, 7 Apr 2026
“they were faultlessly reliable, courteous and delivered a flawless finish.” · Which? Trusted Traders, 25 Aug 2024
“the communication with the company as a whole was very good.” · Which? Trusted Traders, 2 Jul 2026
“Joanna kept everything coordinated and on track throughout, and her communication made the whole experience remarkably stress-free from my end.” · Which? Trusted Traders, 22 Apr 2026
“We have been kept informed of progress throughout both builds with clear, regular communication.” · Which? Trusted Traders, 21 Oct 2024
“Vitali and his team cut no corners in installing a small but very beautiful bathroom that we are very happy with.” · Which? Trusted Traders, 8 Jun 2026
“the finished product is to a high standard with everything working perfectly and no snagging issues at all.” · Which? Trusted Traders, 22 Apr 2026
“The quality of the work is exceptional, and the team’s professionalism, communication, and dedication to excellence made the entire remodel process seamless and stress-free.” · Which? Trusted Traders, 10 Sept 2024
Photos listed on public sources
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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Chiswick Showroom.jpg
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Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Saturday
- 9:30am–6pm
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Houzz13 reviews · 4.7 avg
- Which? Trusted Traders124 reviews · 4.9 avg
Detailed reviews
Bathroom refurbishments completed to a high standard in a shortish period
We had two small bathrooms refurbished. Both quite small spaces in which to work. London Bath co. were very efficient from design to completion. They were able to design and complete the work within around 2.5 months. All appliances, tiles etc. were delivered on time. The house was protected from any damage and the old kit was removed in a timely manner. The two man crew were friendly and understanding and the communication with the company as a whole was very good. The work was completed to a very high standard and the team worked well in some trying circumstances, ( ie. a hot spell in London rising to 35C, one bathroom on the fourth floor of our terrace). We are very happy with our two small bathrooms and are looking to use the company again for the main bathroom. They are not the cheapest but I think the great design to install process makes them worth it.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 4 / 5
Our bathroom is a work of art
We just bought a flat in Hampstead and approached the London Bath Company to come in and renovate one of the existing bathrooms. They were able to start fairly soon and Andre was adept at coming up with a design that was exactly what I envisaged. Vitali and his team cut no corners in installing a small but very beautiful bathroom that we are very happy with. It was not an easy job with all the marble tiling, the small space and the time taken but the results are outstanding and I now have my dream bathroom that is timeless and exactly what I wanted. The London Bath Company is perfect if you want a full service turn key installation with all the trimmings - they operate like a well oiled machine.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Seamless experience from start to finish
We recently had our beautiful new bathroom fitted by The London Bath Co and the entire experience was seamless from start to finish. Andre helped us design a stunning bathroom that included everything we wanted while still keeping within our budget. Being able to see the design on their 3D mock-up was incredibly helpful and really brought the vision to life. The installation team, overseen by Yuri and supported by the project manager Joanna, were fantastic throughout the project. They worked diligently every day and were always available to answer any questions or quickly resolve any small niggles along the way. The work was completed on time, and the disruption to our daily lives was kept to a minimum. The team arrived and left punctually, made sure our floors were protected, and that everything was clean, neat and tidy every day.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Amazing service and so happy with the result
The London Bath Co were fantastic for our kitchen and bathroom renovation. Nasser expertly designed the renders to match the vision we had in mind, and we had several calls to refine everything and ensure it was exactly what we wanted. The final result turned out just like the mock-ups - if not even better! The team worked incredibly hard and were always lovely, professional, and kind. They also did their best to stick to the timeline, which was especially important as we had a fixed move-in date. When a few minor issues came up after the renovation, Yuri and his team responded quickly and resolved everything efficiently and without any complaints. Joanna was our main point of contact throughout the project, and she was exceptional. She kept us constantly updated on the progress of the work while we were abroad, and she was always kind, responsive, and proactive in making sure everything ran smoothly. Overall, this is a brilliant company with hardworking and genuinely caring employees - I wouldn’t hesitate to recommend The London Bath Co to anyone planning any works.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 4 / 5
Deep Cleaning Service
We had a deep cleaning service done by Wioletta from London Bath Company, and the results were honestly outstanding. From the moment she arrived, it was clear she takes real pride in her work. She was punctual, professional, and incredibly thorough. Every area was treated with attention to detail, especially the bathroom, which now looks spotless and feels completely refreshed. What really stood out was how meticulous she was. She didn’t rush through anything and made sure even the small, easy-to-miss areas were cleaned properly. Tiles, grout, fixtures, and hard-to-reach spots were all handled with care. On top of that, she was respectful of the space, organised, and left everything looking and smelling amazing without being overwhelming. If you’re looking for a genuinely deep clean, not just a surface tidy, I would absolutely recommend Wioletta. It’s rare to find someone this reliable and detail-focused.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Read the other 15 detailed reviews on this pageShow fewer reviews
A Stress-Free Renovation and a Beautiful Result, Highly Recommended
Really pleased with my bathroom renovation by London Bath Co. Having heard mixed experiences from others about renovation projects, I was a little apprehensive going in, but from the very first interaction it was clear this was a professional and well-run outfit. Jarrett's design input was genuinely helpful in shaping the final look and feel of the space, he brought good ideas to the table without being pushy, and the result reflects that collaborative approach. Joanna kept everything coordinated and on track throughout, and her communication made the whole experience remarkably stress-free from my end. On the build itself, Yurii and the team did excellent work. Lucas in particular showed great attention to detail, and the finished product is to a high standard with everything working perfectly and no snagging issues at all. Wioletta also deserves a mention for an exceptional post-build clean, she was meticulous and left the place absolutely spotless, which was a lovely finishing touch. The warranty they offer also gives real confidence in the durability of their work, which as a homeowner means a lot. It's clear London Bath Co take pride in what they do and genuinely care about the customer experience beyond just completing the job. I'll definitely be returning for a second project down the line and wouldn't hesitate to recommend them to anyone considering a bathroom renovation in London.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 4 / 5
Kitchen Installation by The London Bath Co.
From the planning stage and production of the design plans, to the project management, installation and post-cleaning for our new kitchen, the London Bath Co. were absolutely fantastic. We were kept up-to-date by the project manager Karen without any unnecessary communication and she managed the project excellently. Our installer Sigis was brilliant, he was always on-time and kept the work as neat and clean as possible as he went along. He answered all our questions with patience and good humour. When his colleagues attended on occasion they were also excellent. The mound of rubbish that was produced was dealt with well and collected promptly which caused as little disruption for our neighbours as possible. Being without a kitchen for a few weeks was a bit stressful but this was eased by how well everything was handled and completed. We cannot praise the team enough. The electrician was also very good and dealt with extra issues without fuss. Despite being in quite a bit of pain when she arrived, the cleaner, Wioletta did an excellent job of cleaning not just the kitchen but the areas used by the installers as storage. I would definitely recommend the London Bath Co.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
London BathCo has been excellent in all respects
A new kitchen after a new bathroom! In the last year, we have turned twice to London Bath Co for a complete renovation and renewal of these two key rooms in our flat. The result has been delight beyond all expectation; at every stage the pleasures of working with kind, competent, efficient people have been deep and memorable. I recommend the company with the very highest conviction and enthusiasm.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Bathroom
We have just had our bathroom completed by London Bath co, we are thrilled with the result, from start to finish the guys were communicative and delivered a great bathroom. Would highly recommend
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Kitchen remodel
We had our kitchen totally gutted and redone, the team were highly professional, clean, very nice and created our dream kitchen. The work is exceptional, Andre and Taylor made the entire process so easy and smooth. They were always on the end of the phone, which was really reassuring. Everything was cross checked to make sure nothing went wrong and as always they smashed it. This is our second time working together and we can’t wait to do more together in the future. We have recommended them to all our friends and family.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Bathroom Renovation in Kew
We are very pleased with our recent bathroom renovation, undertaken from start to finish in just under three weeks by the London Bath Co. It's been an absolute pleasure dealing with Nasser and his entire team. A highly professional service. From the planning stage, the meticulous measuring through to the proposed plans and subsequent work, they provided great advice and dealt with snags and complications with impressive efficiency in addition to keeping us informed at every stage of the project. Rules and regulations at the property were followed at all times, and besides protecting the floors and walls perfectly during the actual works, the flat was left spotless on completion. The budget overran marginally due to outdated electrical fittings, but the upgrade now in place also facilitates planned future renovations in the kitchen. So, in all, a good recommendation and necessary expense. We most heartily recommend the London Bath Co.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
A fabulous new bathroom the easy way
London Bath Co installed a new bathroom for us. After a discussion on what we were looking for the showroom team created a fabulous design for us. A little later, the build team arrived. They were clean and tidy and checked in on our preferences for the details as they installed. We were on holiday for most of the build and they kept in touch with photos and it was great to come back to a new bathroom. They also made sure the property was completely cleaned up after the building works. All in all we got the bathroom we wanted with minimal work and effort on our part - just what we wanted.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 4 / 5
New shower room looks amazing but it was not a good experience
We chose this company because of the promise of a seamless and stress free process. This was not our experience. In hindsight, problems began at the design stage. The interview was hurried with no opportunity to take the plans home to study them at our leisure. The survey failed to highlight issues which bathroom companies must have seen many times in basement flats. Accessible for someone with mobility issues was emphasised as being of paramount importance at the design stage. However, the design was changed during installation rendering the shower room hazardous. A solution of sorts was reached which included a shower surround which was not delivered. In fairness the company did offer to do remedial work but by this time we just wanted our relationship ended asap. The designer decided unilaterally to change the colour of grout from white to blue without any discussion with us. More positively once alerted the company tried to find solutions. But we thought we were paying to avoid problems occurring. Luckily we stayed on site otherwise we would have come home to a shower room not fit for our purposes. It seems many people had positive experiences with this company. The installers were excellent and the end product is aesthetically pleasing. But it was not a stress free process. If you decide to engage with the co I’d advise you spend as long as you need in the design meeting and don’t go away, as the designer suggested we should, whilst the work is being done.
Work completed:
- Customer Service
- 3 / 5
- Quality
- 4 / 5
- Value
- 2 / 5
Our wonderful bathroom, with thanks to the London Bath Co.
We recommend London Bath and Kitchen with great pleasure, full satisfaction, confidence and (re)commitment. From start to finish, the experience was professionally conducted and also personally warm. Now that we have had a chance to use the bathroom conversion in our daily routine, we find happy surprises in the design that we had forgotten, and, more important, we see that under an expert eye, a small space could become bright and roomy. It’s a genuine showpiece and a home comfort. Finally, I’ll mention in particular the brilliance of the design by Andre Miller, the precise workmanship of Piotr Psionka, and the unflaggingly attentive and helpful supervision of Joanna Nibbs.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Exceptional
The London Bath Company undertook the remodeling of my en-suite bathroom and ground-floor half bath, delivering results that far exceeded my expectations. Their exceptional craftsmanship, adherence to timelines, and the high-quality materials used in the rooms truly stood out. Furthermore, they enhanced both the exterior and interior of my home by painting the entire house, rebuilding my staircase, and adding a custom-built feature to my kitchen. My builder, Piotr, deserves special recognition for his level of expertise, respectfulness, creativity, punctuality, and the immaculate condition in which he left my home. Most importantly, he kept me informed daily, providing updates on his progress and ensuring the job stayed on track by working on the weekends as needed. Additionally, my project coordinator, Karen, played a vital role in the success of the project. She kept me updated every step of the way, addressing any challenges promptly and offering effective solutions. Her regular communication regarding material sourcing including availability and selection, project updates, and timeline reviews was invaluable. I am thrilled to share that all the work was completed on schedule, and the quality of the results is truly commendable. I would not hesitate to hire The London Bath Company for future projects. A big Thank You to the team involved in my project from start to finish!
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Superb.
Efficient from the very beginning. Andre came up with a great design and then the whole team led by Florian did the work in under three weeks despite a problem with underlying boards. Looks amazing. Everything finished beautifully. It’s a start to finish service and they do it very very well.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Exceeded our expectations !
The London bath co exceeded our expectations! From start to finish all aspects of the renovation were done so professionally. Our designer Nasser was so easy and patient to work with. And Yuri and his team were extremely clean, respectful, hard working and efficient! We love our dream bathroom
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
New Bathroom
I'd just had a new bathroom fitted by the London Bathroom Company. Right from the start, they were friendly, helpful and most of all honest about the time it would take and cost. After a very pleasant visit to their showroom in Blackheath, the contract was signed for them to begin work. I was impressed and surprised at the amount of work involved in such a small bathroom. I did wonder at the cost but now with the finished product, WOW! This is the best bathroom I've ever paid for! Even my Dad's impressed and that's saying something! Egis is an ARTISAN, no doubting that. Thanks to: The designer Tellisa, project manager Joanna, installer Egis and Wioletta, the very engaging cleaner.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Excellent Bathroom Renovation Experience
We recently had our bathroom renovated by the London Bath Company, and we couldn’t be happier with the results. The design, quality of the work, materials used, and level of service were outstanding. They truly went above and beyond our expectations. The company maintained excellent communication throughout the project, with a dedicated focal point to address any questions or concerns. Even after the renovation was complete, they were quick to resolve any minor issues, ensuring everything was perfect which included cleaning the bathroom to the highest standards, redecorating any minor details around and all on a timely basis. I want to highlight the customer service quality from Jamie Matthams, Tom who did all the fitting of the bathroom and James Davies who is a top notch designer as we briefly explained our requirements and he made a beautiful bathroom design with lots of great ideas of his own. We are fully satisfied with the entire experience and would highly recommend the London and Bath Company to anyone seeking top-notch renovation services.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Full bathroom design and installation, excellent service and workmanship.
The London Bath Co. did a full redesign and renovation of our family bathroom. We had a great experience from design through to installation. The staff we engaged with were all thoughtful, courteous, professional and consistently demonstrated they had the customer's interests at heart. In particular, the workmanship of our installer Tomasz was superb and we are very happy with the quality of the bathroom that has been delivered. The project was on time, and on budget. Communication was always timely and effective. Going through this company made the entire process very easy.
Work completed:
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Rated 4.9, in line with the local average for builders in London
Across 2643 builders in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked July 2026
About
Showrooms in Blackheath Village, St. Johns Wood High Street and Chiswick High Road (see our website for the addresses). The London Bath Co. undertake bespoke luxury kitchen and bathroom design and installation projects across the whole of London. Our dedicated team work closely with you throughout every stage of the process from initial design consultation to completion of the installation to ensure your complete satisfaction. We understand your kitchen and bathroom are the most important rooms in your home. They should be functional and well-designed and yet a place of privacy and relaxation. - Skilled designers will carefully guide you through every step of the process creating beautiful bespoke designs completely unique to you transforming virtually any space into a place of tranquillity where you can relax, unwind and revive the senses. - Fixed price, fully inclusive quotations, one price, one supplier to deliver a fully functioning and completed kitchen or bathroom.
Services they list
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
What this business says about itself
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- Guarantee: No quibble 3 year warranty covering installation & products
- Areas served: London
- Good to know: Finance available · Fixed pricing · Design service
Accreditations it displays. Confirm each is current on the official register before you hire:
- TrustMark (Government-endorsed) · verify (opens in new tab)
- Which? Trusted Trader · verify (opens in new tab) · we hold this registration
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
What to check before you hire
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerWant an extra legitimacy check? Run the Cowboy Checker on The London Bath Co before you contact them.
Run Cowboy Checker →Common questions about The London Bath Co
Is The London Bath Co a legitimate business?
The London Bath Co has 137 independent public reviews, rated 4.9 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The London Bath Co?
The London Bath Co has 137 public reviews, averaging 4.9 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know The London Bath Co's reviews are genuine?
The London Bath Co's 137 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has The London Bath Co had recent public reviews?
The London Bath Co has 12 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is The London Bath Co qualified and accredited?
We hold 2 independently sourced credentials for The London Bath Co, including Which? Trusted Traders, KBSA. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Has The London Bath Co won any awards?
The London Bath Co holds 1 independent award, including 4× Best of Houzz winner (2020, 2019, 2018, 2017). These are third-party awards: recognition that has to be won, not self-issued.
Does The London Bath Co guarantee their work?
They state on their own website that no quibble 3 year warranty covering installation & products. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does The London Bath Co specialise in?
The London Bath Co lists specialist services including Accessible bathrooms and showers, Bathroom design services, Bathroom Installation, Bathroom refurbishment, Bathroom suppliers, Wet rooms. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does The London Bath Co cover?
They state on their own website that they cover London. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.










