Gas Engineer
West Sussex Plumbing and Heating Limited
Trust score
68out of 100
Rating5.0★
Review volume28
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Returned from holiday to find water dripping from ceiling below boiler. investigation found leaking secondary expansion vessel on our Potterton combi boiler. Spoke to West Sussex Plumbing at around 10am and they located the part needed and were round to replace the part and stop the leak by 11am, job finished by around 12noon. Can't ask better than that! Adrian (along with Lucca) did a great job and helpfully explained what he was doing as he went along."
"Adrian replaced our old boiler in the loft today, and we are really pleased with the whole experience. He made sure everything was running smoothly and took the time to explain how the new control panel works. He left the area clean and tidy and was extremely polite and friendly throughout. We would definitely recommend him — excellent service and great value for money."
"Very happy with West Sussex Plumbing & Heating. Matt gave a clear and thorough quotation, and Adrian did an excellent job over 3 days. He worked hard, kept me informed, and solved issues quickly. The team showed real care with my home, removing shoes and using floor protection. Professional yet personal service – not corporate – and I’ll definitely use them again. Thanks Adrian for all your hard work!"
Detailed reviews
Returned from holiday to find water dripping from ceiling below boiler. investigation found leaking secondary expansion vessel on our Potterton combi boiler. Spoke to West Sussex Plumbing at around 10am and they located the part needed and were round to replace the part and stop the leak by 11am, job finished by around 12noon. Can't ask better than that! Adrian (along with Lucca) did a great job and helpfully explained what he was doing as he went along.
Adrian replaced our old boiler in the loft today, and we are really pleased with the whole experience. He made sure everything was running smoothly and took the time to explain how the new control panel works. He left the area clean and tidy and was extremely polite and friendly throughout. We would definitely recommend him — excellent service and great value for money.
Very happy with West Sussex Plumbing & Heating. Matt gave a clear and thorough quotation, and Adrian did an excellent job over 3 days. He worked hard, kept me informed, and solved issues quickly. The team showed real care with my home, removing shoes and using floor protection. Professional yet personal service – not corporate – and I’ll definitely use them again. Thanks Adrian for all your hard work!
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Horsham
Across 11 rated gas engineers in Horsham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Horsham.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 28 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 28
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on West Sussex Plumbing and Heating Limited before you contact them.