Gas Engineer

Aqua Heating Services

London5.0· 110 reviews · 3 sources
Trust score
86out of 100
Rating5.0★
Review volume110
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Reviews · public evidence

What the public record says

5.0out of 5
110 reviews in public evidenceCross-checked across 3 sources
MyBuilderSource profile linked
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WebsiteSource profile linked

Highlights

"Following a very disappointing visit from an engineer from Local Gas London Services- we seek a second opinion- and found Richard. He identified the banging sound was not due to a faulty pump (as suggested by previous engineer). Richard serviced our Baxi Bermuda back boiler, and the results were immediate- the boiler became much quieter. We would highly recommend Richard to anyone looking for a trustworthy and knowledgeable gas engineer."

MandyTrustATrader5.0 rating

"Surprisingly knowledgeable and very trustworthy."

Richard BronTrustATrader5.0 rating

"Very informative. East to talk to and made me fee comfortable. Very impressed."

Lucy WinstonTrustATrader5.0 rating

Detailed reviews

Mandy5.0 / 5 ·

Following a very disappointing visit from an engineer from Local Gas London Services- we seek a second opinion- and found Richard. He identified the banging sound was not due to a faulty pump (as suggested by previous engineer). Richard serviced our Baxi Bermuda back boiler, and the results were immediate- the boiler became much quieter. We would highly recommend Richard to anyone looking for a trustworthy and knowledgeable gas engineer.

TrustATrader
Stewart Murray4.5 / 5

Top drawer! I have already recommended.

TrustATrader
Angela Craven4.8 / 5

Good communication as advised he was running late. Very pleased and there was no 'hidden extras'.

TrustATrader
Tom Fraser5.0 / 5
TrustATrader
Richard Bron5.0 / 5

Surprisingly knowledgeable and very trustworthy.

TrustATrader
Lucy Winston5.0 / 5

Very informative. East to talk to and made me fee comfortable. Very impressed.

TrustATrader
helen nicola5.0 / 5

Very professional reliable service and aftercare. would definitely use again and recommend.

TrustATrader
susan joekes5.0 / 5

Richard was punctual, thorough, and polite. He carefully explained the problems he found with the boiler as he uncovered them. I asked for routine maintenance but he discovered that the alterations to the system had been severely botched by others in previous years. The boiler is running much better now and I am fully confident of that his work was high quality. Thank you Richard.

TrustATrader
Ralph Nowbath5.0 / 5

Richard Moore is a very competent plumber etc. Superb skill and knowledge, never gives up on any problems encountered. Great personality and worker.

TrustATrader
Joanna Dabrowska5.0 / 5

We have had our boiler serviced and very happy with the service. Contact was great, everything went very smoothly so we will be happy to use services again in future.

TrustATrader
Joanna Dabrowski5.0 / 5

Good service .Would recommend

TrustATrader
Nia Williams5.0 / 5

Service my boiler , was on time . Would Recommend .

TrustATrader
Nia Williams5.0 / 5

Richard provided a great service, very professional and knowledgable. I would definitely hire Richard again.

TrustATrader
Laura Macleod5.0 / 5

Richard did a fantastic job moving our boiler from the living room to the kitchen and connecting new radiators. It was a tricky job as we had just had redecoration done he was very considerate of this and worked clean and really looked after us. I highly recommend Aqua H2O and we will definitely be using them for all our future plumbing jobs.

TrustATrader
Ulrike Koeppl4.8 / 5

Richard took on a complicated boiler installation and absolutely rose to the challenge, working in a calm and result oriented manner, solving problem after problem. He went above and beyond on a job that had put off some others. Having been without heating and hot water for two weeks, I particularly appreciated him working on a Saturday. I felt relaxed soon after the work started and throughout.

TrustATrader
Rachel Jeffries5.0 / 5

Richard was great. He took the time to diagnose the root cause of our central heating problem and explained everything thoroughly throughout. Very trustworthy.

TrustATrader
Bruce Tofield5.0 / 5

Richard worked extremely diligently and succeeded in bringing our boiler back to good working order. He reassured us that we certainly did not need to invest in a new boiler as a larger company had suggested a couple of days before. He also identified potentially serious issues that resulted from previous work by other contractors. He seemed to understand fully the intricacies of a Viessman system unlike some previous companies we had used. Absolutely recommended. We will certainly continue to employ Richard to maintain and service our boiler and heating system.

TrustATrader
Levkios Christoforou5.0 / 5

Richard was very professional and let me know by phone when he would be here. He did the work on the same day as I asked him, which was great as I needed him to do the gas pipe work and connection of a hob that I had just installed and had just been let down by a different company. Richard was polite, friendly, professional and very reasonable on price. It was a pleasure and a relief to have a gas fitter do the work, who was honest etc. I would definitely recommend Richard and will be using him if I need a plumber in future.

TrustATrader
Stella Efah4.8 / 5

I can recommend Richard, I had a serious Gas Leak; which he fixed promptly and correctly. Thank you

TrustATrader
Bella lew5.0 / 5

Richard done a great job on my boiler vaillant combi install , he was clean and tidy . After he finished the install he explained all the controls and felt very confident in his work . Will use him again .

TrustATrader
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Local context

Rated 5.0★ — above the local average for gas engineers in London

Across 286 rated gas engineers in London, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

About

Aqua Heating Services has been vetted and approved by TrustATrader. Covering North & East London, Enfield, Barnet, Crouch End, Lower Parts of Essex.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 110 public reviewsMyBuilderTrustATraderWebsite
Sources

Every signal, traced to its origin

3 named sources

Review sources

MyBuilderTrustATrader

Official sources

Website
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

Check the Gas Safe Register
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 110
Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed
Smart checks

Before you hire a gas engineer

By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Good to know

Common questions about Aqua Heating Services

What do customers say about Aqua Heating Services?

Aqua Heating Services has 110 public reviews, averaging 5.0 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Aqua Heating Services's reviews are genuine?

Aqua Heating Services's 110 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Public evidence last checked May 2026

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