Plumber

Browns Heating Services Ltd

Essex5.0· 74 reviews · 3 sources
Companies House
Active incorporated business
Trust score
86out of 100
Rating5.0★
Review volume74
Source diversity3 sources
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About

Browns heating services ltd is an established and professional heating and plumbing company based in the London, Essex and Hertfordshire area. With over 16 years experience in the industry, you can guarantee you will receive exceptional quality work from us and a personable service. We’re Worcester Bosch accredited installers so can offer 12 year guarantees and were also ideal max accredited, so can offer up to 12 years on some ideal boilers. We work with other manufacturers also. We also offer finance options and take credit card payments.

Reviews · public evidence

What customers say

5.0out of 5
74 reviews in public evidenceCross-checked across 1 source
Which? Trusted Traders74 reviews · 4.9 avg

Highlights

"Jamie was responsible for 2 big jobs at our house as part of a bigger refurbishment. 1) He installed central heating on the ground floor. 2) Ran a new water main from the front door to the kitchen. He was so down-to-earth, friendly, flexible and efficient. The new radiators look brilliant, the work has been so neatly and considerately done and he was always quick and punctual. Jamie's quote was the lowest one we got and he didn't offer brow beating 'some plumbers will tell you this, but I would never do it' advice. He couldn't have been better."

Customer in Greater LondonWhich? Trusted Traders5.0 rating

"I had work carried out to initially fix a boiler, and later also to replace an old boiler with a new one. I must say that the response and help received from the plumber Jamie was remarkable. Myself and father had a very positive experience with helpful, courteous, and responsive communication, and we are very pleased with the work. Would highly recommend since we were impressed by the timeliness of the work completed, and most important Jamie's work ethic. Great job done, and will request his service again."

Customer in Greater LondonWhich? Trusted Traders5.0 rating

"Had a new boiler installed. Jamie is very friendly, professional, and his workmanship is impeccable. Explained clearly how the system works. All the carpets were fully protected and left the site as he found it."

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

Customer in Greater London5.0 / 5

Jamie was responsible for 2 big jobs at our house as part of a bigger refurbishment. 1) He installed central heating on the ground floor. 2) Ran a new water main from the front door to the kitchen. He was so down-to-earth, friendly, flexible and efficient. The new radiators look brilliant, the work has been so neatly and considerately done and he was always quick and punctual. Jamie's quote was the lowest one we got and he didn't offer brow beating 'some plumbers will tell you this, but I would never do it' advice. He couldn't have been better.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I had work carried out to initially fix a boiler, and later also to replace an old boiler with a new one. I must say that the response and help received from the plumber Jamie was remarkable. Myself and father had a very positive experience with helpful, courteous, and responsive communication, and we are very pleased with the work. Would highly recommend since we were impressed by the timeliness of the work completed, and most important Jamie's work ethic. Great job done, and will request his service again.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Had a new boiler installed. Jamie is very friendly, professional, and his workmanship is impeccable. Explained clearly how the system works. All the carpets were fully protected and left the site as he found it.

Which? Trusted Traders
Customer in Greater London4.0 / 5

We haven't had to replace a boiler before so this was all new to us. Browns Heating was excellent and helped guide us through the process. We researched high-rated boilers on Which and a rough idea of what we wanted. This was also the boiler that Browns Heating recommended (Worcester Bosch 4000). The new boiler and Wifi thermostat (Bosch Easy Control) were installed in 1 day. All the pipework looks very tidy and neat. As the house had quite old radiators we chose the Magna Flush so that any rust or debris that came off the inside of the old radiators would not be stuck in the pipes. We will replace the radiators in the near future. The paperwork for the guarantee and gas safe certificate arrived not long after the installation. I couldn't rate Brown's Heating any higher. Really great guidance, experts at what they do and very good to work with. Thank you.

Which? Trusted Traders
Customer in Greater London4.7 / 5

Arrived on time, pleasant chap, did apparently comprehensive job in good time, reasonable cost. recommended

Which? Trusted Traders
Customer in Norfolk5.0 / 5

I contacted Browns Heating Services based on the positive reviews on Which? Trusted Traders and I was not disappointed. Communication was by email only and was fast and efficient. A quotation for the work (supply and fit two new central heating radiators) was quickly provided and a date was agreed. All was done to the agreed schedule and budget. Jamie was friendly and he worked neatly. He left the flat cleaner than he found it!! I can recommend him without reservation.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I called Browns Heating Services based on the reviews. Our boiler was very old and we thought we had time until the water went warm then cold but at 21 years was not worth repairing. Jamie was very responsive to my queries and asked for pictures to get an idea and visited later. Other companies tried to sell me Valliant when Worcester Bosch has served us well - plus Jamie is Worcester Bosch accredited and as a result, the boiler comes with a 12 year warranty. The new boiler is a Worcester 8000 Life. The pipework for the new boiler is neat, a thing of beauty and a vast improvement. Jamie is conscientious and takes great pride in his work. Jamie set up my Honeywell Evohome smart thermostatic controllers and everything works perfectly. The kitchen was spotless - although my bedroom needed a sweep and mop. I'm really glad I went with him. He does a good job for a fair price and I wholeheartedly recommend him. I'm already planning the next job with him.

Which? Trusted Traders
Customer in Greater London5.0 / 5

-Jamie installed a new gas boiler, removed the old model along with all byproducts of his day's work. -The agreed work schedule, parts, and budget were adhered to. -Jamie was helpful and communicative, preserved a clean and tidy work area, and most of all a safe and highly knowledgeable heating appliance installer. -Verbal post-installation user instruction was simple and easy to understand. -Comprehensive means of contact/communication regarding any necessity for aftercare/advice was willingly provided. Would I recommend Browns Heating Services? Yes, I certainly would!

Which? Trusted Traders
Chris5.0 / 5

Jamie at Browns sorted out some long-standing problems with my heating system that other service companies had failed to identify. He fitted three new radiators and a pressurising unit, put in new pipe-work, and replaced a leaking shower pump. My house is warm throughout and I am really pleased with the work done by Browns. Jamie was polite and helpful, and he cleared everything away when he had finished. He came when he said he would, and did the work according to the schedule and estimate he had provided.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Jamie is a pleasant, very fair, efficient, clean worker and a reliable engineer. I am very impressed with the work carried out at a fair price Jamie's was recommended to me by a previous customer and I, in turn, do not hesitate to highly recommend him to others ⭐⭐⭐⭐⭐

Which? Trusted Traders
Customer in Greater London5.0 / 5

Jamie initially visited my home on a Friday around 8PM after a very heavy working day. He was only available to carry out the work required 3/4 weeks later. He arrived on time on the agreed date and spent the whole day in the house performing various tasks which the house required. My house is now warm and safe. I find his attitude extremely professional and the work Jamie carries out very reliable. Taking into consideration his professionalism, helpfulness, knowledge and work ethic I have no problems in recommending Jamie as a plumber.

Which? Trusted Traders
William in Greater London5.0 / 5

They fixed an issue with a leak from my magnaflow and serviced my boiler to a very high standard. Reasonably pricing and excellent, friendly service. Came recommended to me by my electrician and would 100% recommend Browns Heating Services to anyone else!

Which? Trusted Traders
Carlos in Greater London5.0 / 5

Great service. We found Browns using Which? and chose him for a job to replace our boiler and install smart valves in each radiator. He was very supportive all the way through, conducted the job with great quality, putting everything together as it was before, and provided support afterwards with any query. I would highly recommend him for any job regarding heating systems.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Our old Worcester Bosch boiler wasn't producing hot water anymore and Jamie was able to source a new boiler and fit it in a week. He made good several bodges left by the previous plumber when the old boiler was fitted and made an extremely tidy new installation. The job was completed in one day, even with having to nip out to buy a new flue flashing kit. He cleaned up perfectly after the installation and explained the features of the new boiler before he left. We're very pleased.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Browns Heating was recommended to us by a neighbour and Jamie has recently installed our new combi boiler. Communication was easy from start to finish, quote was accurate and Jamie arrived on time on the agreed date and left everything tidy afterwards. The install involved lifting floorboards to access pipework and these were all put back carefully. Jamie has great attention to detail, the pipework is neat and looks so much better than the old boiler. We are very happy with our new boiler and plan to ask Jamie back to complete future work.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I posted an enquiry for installation services through the Worcester Bosch website and selected 5 to contact me. Jamie was the first one to call me and I explained that I needed a boiler replacing. He was straightforward in advising me what to do and sent across a quote very quickly. I did also speak to 4 others but didn’t find them as helpful and their quotes much more expensive. I decided to go with Jamie. He was very clear on timings etc arrived following day and was able to be left alone to complete the task. I found Jamie very friendly and professional. He was very knowledgeable and that gave me trust that the job was being done to a high standard. Overall I’m really pleased with the excellent service that I’ve received from Jamie and happy with the job that he has done. I would highly recommend Browns Heating Services, and they will be my first port of call should the need arise.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I needed a new boiler and sent Jamie some pictures of the old installation, which resulted in a quick quote and subsequent visit to confirm things. His price was very competitive. Jamie couldn't do the installation for a couple of weeks, but he came when he said he would, completed the installation within a day with no problems, keeping everything clean and tidy. The new boiler works well and comes with a 12-year guarantee from Worcester Bosch (subject to regular servicing etc., which Jamie can provide). Jamie was friendly and helpful throughout the process, and I would certainly recommend him for this kind of work.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I am extremely pleased with both the work carried out and with the way it was done and I am very happy to recommend the service Jamie provides. The work carried out was the fitting of a like for like new boiler and subsequently a new more up to date timer together with the capping off of a unused gas pipe.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Jamie was easy to deal with and understood the job right away. He offered a fair quote and was responsive with a time to complete the job. The Standard of work was high and he dealt with unexpected issues (cracked toilet) really well. I would 100% recommend Jamie and Pat. We are very happy with our new boiler and toilet/sink.

Which? Trusted Traders
Customer in Essex5.0 / 5

Jamie of Browns Heating Services Ltd was chosen on recommendation from Which Trusted trader as well as my local Worcester Bosch installer website. Jamie and Pat installed our Bosch boiler with all the alterations. They always came on time, extremely polite and carried out all the work without any problem. They cleaned up every day after their work and left our house as tidy as they found it. They took away all the old boiler etc. for recycling. None of our requests were denied and the installation was on budget. If I had asked for advice, Jamie obliged without hesitation. Their work was completed in three days on time exactly as Jamie had planned. Once the installation was completed, Jamie explained everything to us, helping us to set up the NEST app as well as our times for heating and hot water. I had to request Jamie to return next day to help with a minor set up problem and he came back very promptly, resolved the issue and said that if there were any further issues, he would always help out. I would highly recommend Jamie of Browns Heating Services Ltd.

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Local context

Rated 5.0★ — in line with the local average for plumbers in Essex

Across 43 rated plumbers in Essex, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.

Companies House registration

Active incorporated business

Active

BROWNS HEATING SERVICES LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameBROWNS HEATING SERVICES LTD
Company number09531132
Incorporated
Registered activityPlumbing & heating installation
Official checkListed
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Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 74 public reviewsAcross Which? Trusted TradersCompanies HouseCompanies House OfficersWhich? Trusted Traders
Sources

Every signal, traced to its origin

3 named sources
Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 74
Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed

Public evidence last checked May 2026

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Good to know

Common questions about Browns Heating Services Ltd

What do customers say about Browns Heating Services Ltd?

Browns Heating Services Ltd has 74 public reviews, averaging 5 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Browns Heating Services Ltd's reviews are genuine?

Browns Heating Services Ltd's 74 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Browns Heating Services Ltd a registered business?

BROWNS HEATING SERVICES LTD is a registered business on Companies House (company number 09531132), incorporated 8 Apr 2015, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
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