Plumber

Home Boilers Ltd

Pinner5.0· 33 reviews · 3 sources
Trust score
78out of 100
Rating5.0★
Review volume33
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Home Boilers are a well established, boiler installation company that is Valiant and Worcester Accredited and aims to deliver all of our customers a friendly, relaxed, yet highly professional service. TIP: Your heating system will only be as good as the team that install it and our expertise and experience is why customers continue to use and recommend us. Homeboilers is the boiler installation side of N.T. Ward Heating, one of the heating industries longest serving companies and a family run business. In 2020, we celebrated 55 years in business. All of our work is fully guaranteed, currently offering boiler installations with warranties ranging from 7 to 12 years.

Reviews · public evidence

What the public record says

5.0out of 5
33 reviews in public evidenceCross-checked across 3 sources
Companies HouseSource profile linked
Companies House OfficersSource profile linked
Which? Trusted TradersSource profile linked

Highlights

"The existing boiler was over 30 years old. The scope of the new installation work was described in detail. The work started and was completed on the dates stated. All done satisfactorily and the team were very pleasant to deal with. The only problem was a faulty hot water tank temperature transmitter, and this was quickly replaced. I was very satisfied with the work and the service provided."

Customer in Greater LondonWhich? Trusted Traders5.0 rating

"Darren and Steve installed a new boiler for us, doing a very efficient and tidy job, with which we are happy. They were reliable, good at responding to queries, and particularly helpful for elderly people. We have subsequently got their help with some other jobs and continue to be happy!"

Customer in Greater LondonWhich? Trusted Traders5.0 rating

"Installation work was done to our full satisfaction. The installers were very friendly and done a very neat work. Overall I am very happy with the work."

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

Customer in Greater London5.0 / 5

The existing boiler was over 30 years old. The scope of the new installation work was described in detail. The work started and was completed on the dates stated. All done satisfactorily and the team were very pleasant to deal with. The only problem was a faulty hot water tank temperature transmitter, and this was quickly replaced. I was very satisfied with the work and the service provided.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Darren and Steve installed a new boiler for us, doing a very efficient and tidy job, with which we are happy. They were reliable, good at responding to queries, and particularly helpful for elderly people. We have subsequently got their help with some other jobs and continue to be happy!

Which? Trusted Traders
Customer in Greater London4.7 / 5

Have used them for almost 25 years and have always provided excellent service. Very helpful and always mindful of our needs/requirements to ensure we are provided with the right product/service. Have recommended them to friends and family over the years and happy to endorse them.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Installation work was done to our full satisfaction. The installers were very friendly and done a very neat work. Overall I am very happy with the work.

Which? Trusted Traders
Customer in Greater London5.0 / 5

D M Boilers carried out the fitting of my new Worcester boiler last year. There were no hidden extras and they were polite and tidy and the work was carried out in one day. Their quote was very competitive and as I’d been recommended by a friend I felt at ease throughout. I am now looking forward to arranging my annual service at the end of this month.

Which? Trusted Traders
Customer in Greater London4.7 / 5

Replaced my Gas Boiler in the middle of winter. Excellent service provided. Completed the job at the specified time. Kept the disruption to a minimum. Work was carried out professionally. I will recommend this company to others.

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5

Darren and Steve installed a new boiler for my elderly mother, while she was in hospital with a broken leg, reusing the space occupied by the old hot water cylinder. The finished job was clean, neat & tidy and we have had no problems with the installation in the year since. They subsequently returned, at short notice, to move a radiator at the foot of the stairs to make space for her new stairlift. Overall, I am very happy with their work. (All the more impressive because we had various Covid restrictions in place at the time.)

Which? Trusted Traders
Jacky in Greater London5.0 / 5

A job I was not looking forward to, but one which had to be done. Darren and Steve did a brilliant job. They arrived on time and got straight down to removing the old boiler. The new boiler was installed with the least disruption to me. They had the whole process completed by 16.00 exactly the time they said it would be finished by. Before leaving they made sure the kitchen was clean with no mess left behind. In the end I had nothing to worry about and wouldn't hesitate to recommend (Home Boilers Ltd.) Darren and Steve.

Which? Trusted Traders
Patrick in Greater London5.0 / 5

Home Boilers gave us a reasonable quote for replacing our existing boiler & were very helpful & informative. Darren & Steve completed the work on the date agreed. They were tidy & professional at all times. We are very pleased with our new boiler & would recommend them unreservedly.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Boiler was replaced in same Position as old one. No mess. Price quoted was the price paid. Arrived on the Agreed day and time Good clear instructions for use given verbally and written.

Which? Trusted Traders
Customer in Greater London5.0 / 5

DARREN AND STEVE GAVE US A VERY SMOOTH INSTALLATION. They came when we were without any heating and did a superb job. extremely reliable and friendly and finished the same day. we highly recommend them and will certainly use them again

Which? Trusted Traders
Customer in Greater London5.0 / 5

Darren and Steve of Home Boilers fitted a new boiler for us. It was fitted in 1 full day (as previously agreed) when the job was quoted. The job was done to the agreed schedule and budget. Darren has done work for me and my elderly parents previously so I already trusted him to do a good job. Both Darren and Steve did a great job, working quickly and professionally. Relevant paperwork was left with us and the guarantee paperwork came through several weeks later. We are really happy with the service we were provided with and I would have no hesitation recommending them.

Which? Trusted Traders
Customer in Greater London5.0 / 5

We wanted a replacement for our very old boiler. Darren and Steve did a great job in one day as promised and left the kitchen clean and tidy. The estimate quoted was the price we paid. They are a friendly and efficient team and we thoroughly recommend Home Boilers Ltd!

Which? Trusted Traders
Customer in Greater London5.0 / 5

Darren and Steve replaced my Mum's boiler in one (long) day at relatively short notice during the winter cold snap, As always, they were polite, hard-working and easy to contact. My Mum was pleased with the service and commented how pleasant and trustworthy they were. As promised, Darren returned for a later follow-up visit, and always explained what he was doing and why. Many thanks!

Which? Trusted Traders
Customer in Greater London5.0 / 5

Darren and Steve did a great job. Everything done very efficiently. A neat job including extra pipework. Kept my kitchen clean and left it spotless. All rubbish removed by specialist firm. Highly recommended and trustworthy

Which? Trusted Traders
Customer in Greater London5.0 / 5

Very pleased with the installation of Worcester Bosch FS 30cdi which replaced a 17 years old non condensing potterton boiler. Also replaced controller/timer, diverter valves and room thermostat etc. The previous boiler had not been piped and wired correctly. Darren and Steve corrected all the problems and installed the boiler thoroughly and professionally. I'm really glad I asked them to do the job. Neat, methodical and professional at all times. Thank you Darren and Steve,

Which? Trusted Traders
Customer in Greater London5.0 / 5

Brilliant service by Darren and Steve. They were both very knowledgeable, explained things clearly, turned up on time, we’re respectful of me working at home, very tidy and done an excellent job. Would totally recommend them.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I chose this company to replace my 30 year old boiler. As there was extra work because of the age of the old boiler I chose a company with many good years of experience. Their quote was in line with other companies and came across as friendly and knowledgeable. The job was completed on time and within quote. A small problem was resolved quickly after being reported. All waste was removed and everything was tidied up. Both Darren and Steve are friendly and polite. I would have no hesitation in recommending the company to other people as indeed they were recommended to me.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Daren and Steve replaced my old gas central heating boiler. From the very first phone call everything went very smoothly. They arrived when they said they would and at the time agreed. They were very professional, kept me well informed and wasted no time completing the job. Their pricing was fair. I was extremely happy and wouldn’t hesitate to recommend them. It’s reassuring to know they are local and have already asked Daren if he will carry out my annual boiler service. Very happy customer.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Like-for-like boiler replacement. Darren and Steve completed the work as scheduled, working quickly and tidily. Good communications throughout the quote process, and they were able to schedule the work at short notice at a busy time of the year.

Which? Trusted Traders
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Local context

Rated 5.0★ — in line with the local average for plumbers in Pinner

Across 7 rated plumbers in Pinner, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 33 public reviewsCompanies HouseCompanies House OfficersWhich? Trusted Traders
Sources

Every signal, traced to its origin

3 named sources

Review sources

Which? Trusted Traders

Official sources

Companies HouseCompanies House Officers
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 33
Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed

Public evidence last checked May 2026

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Good to know

Common questions about Home Boilers Ltd

What do customers say about Home Boilers Ltd?

Home Boilers Ltd has 33 public reviews, averaging 5 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Home Boilers Ltd's reviews are genuine?

Home Boilers Ltd's 33 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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