Gas Engineer

Shoosmith Heating & Plumbing

Chertsey4.9· 168 reviews · 2 sources
Companies House
Active incorporated business
Trust score
82out of 100
Rating4.9★
Review volume168
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

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Reviews · public evidence

What customers say

4.9out of 5
168 reviews in public evidenceCross-checked across 2 sources
Companies HouseSource profile linked
TrustATraderSource profile linked

Highlights

"Highly recommended."

Sarah RofeTrustATrader5.0 rating

"I've been using Robbie's services for years. He's always available for emergences, he knows what to do in the most efficient way with an eye to the budget. I would strongly recommend Robbie to whomever in need for heating and plumbing services."

AngeloTrustATrader5.0 rating

"Robbie as always was very prompt and on time in arriving at my property he repaired a kitchen tap, a leak on a toilet cistern. Also repaired a leak in a shower. To a very high standard."

RussellTrustATrader5.0 rating

Detailed reviews

Replies to reviews

Sarah Rofe5.0 / 5

Highly recommended.

TrustATrader
Jane Medlock4.8 / 5

I would be happy to recommend them. They were pleasant to deal with and I was happy with the work done.

TrustATrader
Angelo5.0 / 5

I've been using Robbie's services for years. He's always available for emergences, he knows what to do in the most efficient way with an eye to the budget. I would strongly recommend Robbie to whomever in need for heating and plumbing services.

TrustATrader
Trudi Kohout4.8 / 5

Really impressed. I found Robbie to helpful and friendly and his standard of work is excellent.

TrustATrader
Russell5.0 / 5

Robbie as always was very prompt and on time in arriving at my property he repaired a kitchen tap, a leak on a toilet cistern. Also repaired a leak in a shower. To a very high standard.

TrustATrader
Suzy5.0 / 5

I have used Shoosmith for the past couple of years. They have replaced my boiler, cleaned rads and installed TRVs, serviced boiler and attended a couple of emergencies. The response and service is just the best and I always recommend them to friends.

TrustATrader
John5.0 / 5

He and his partners have worked for us for over 5 years and have always been first class.

TrustATrader
Stephen Craig4.8 / 5

A great team always keep you informed about how the works progressing

TrustATrader
Bernadette5.0 / 5

Excellent service. Robert was very knowledgeable, polite and professional. He has an abundance of patience, he taught me how to use the underfloor heating system. He was very respectful to our house. Would 100% recommend him. Arrived on time and nothing was a problem. He fixed everything.

Reply from the business

"Thank you for the 5 star review Bernadette. Good to meet you today and it was great getting your underfloor heat up and running."

TrustATrader
Caroline Keen5.0 / 5

Robbie is always quick to respond to any issues that come up that we need help with. Polite. Punctual and always very thorough and extremely generous with his time. Woukd hesitate to recommend him.

TrustATrader
Nicola4.8 / 5

Very happy and satisfied with exceptional attitude and quality of work - would not hesitate to recommend to others

TrustATrader
Jane5.0 / 5

We used Robbie and his team when undergoing house renovation work. They moved our boiler and a water softener, fitted underfloor heating and undertook all the various plumbing work involved with fitting a new kitchen and utility room. They were reliable, friendly and did a good job and we would highly recommend them. When we get round to doing our bathrooms they will be the ones we will call!

TrustATrader
jai4.8 / 5

Robbie was excellent throughout from start to finish. He arrived on time, was incredibly polite and knowledgable about Polypipe. Robbie gave great professional advice and guaranteed all the work. I will definitely use again.

TrustATrader
James5.0 / 5

I am delighted with everything Robbie and Andy have done at my property, installing a new boiler, and giving the whole system a good once over, the quality of their work, tidiness and professionalism certainly reassured me that I made the correct decision selecting Shoosmiths. A good plumber is hard to find! I certainly wouldn’t hesitate to use Shoosmiths again. I always prefer to use and support local businesses wherever possible and would happily recommend them to anyone in need of a good, honest plumber. Their prices were comparable with other quotes I had received however I like the fact they itemised the quote rather than just giving me a total figure, this shows transparency and honesty. Not many companies do this so well done! Thanks for everything you have done, it all appears to be to an excellent standard of workmanship. I have no doubt, that when the chillier months arrive, the new boiler and very clean heating system will pay dividends.

TrustATrader
Kathy5.0 / 5

Honest friendly, reliable explained everything fully would definitely recommend Robbie and his company to anyone. K Righton

TrustATrader
Marcia5.0 / 5

He solved our problem with the overflowing drain pipe from the washing machine and discovered a serious problem with the way the boiler condensation pipe was installed by a previous company . He fixed it all successfully.

TrustATrader
Victor5.0 / 5

Great communication and completed as agreed. No silly prices and a good job done.

TrustATrader
Janet5.0 / 5

Boiler service. Shoosmith Heating and Plumbing installed all the plumbing /heating/bathrooms etc in my new house 2 years. He continues to maintain it all. He has done work for me since he set up the business nearly 15 years ago. I would not go to anyone else.

TrustATrader
Vicky3.5 / 5

The tradesman seemed to work out the cause quite quickly, was friendly and carried out the work. But he turned up just over an hour late. What I am disappointed in is that i paid £100 for a valve replacement. It was £80 plus VAT per hour excluding parts, which I find too expensive for the minimum cost of a plumber visit for a very simple job.

Reply from the business

"Thank you for your feedback as it's very important to us. We value your comments as customer service is our priority. Sorry you feel disappointed with the cost and our arrival time. We emailed you our prices at the job booking stage and hoped our invoice would be transparent. We also called to inform you that we were running 1 hour behind our schedule as soon as we knew. It’s great to hear you are happy with the repair. If you have any after sales questions then please do not hesitate to contact us. Kind regards Shoosmith Heating & Plumbing."

TrustATrader
Mike4.8 / 5

As ever Robbe was a delight to do business with. His workmanship is excellent and he solved our somewhat complex heating and hot water problems quickly and efficiently. I would recommend him unreservedly.

TrustATrader
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About

Shoosmith Heating & Plumbing has been vetted and approved by TrustATrader. Covering 15mile Radius from Ottershaw, Chertsey - Guildford, Woking, Epsom, Camberley, Addlestone, Aldershot, Kingston upon Thames, Walton on Thames, Hersham, Staines, Egham , Chobham, Bagshot, Surbiton and surrounding areas.

Companies House registration

Active incorporated business

Active

Shoosmith Heating & Plumbing Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Legal nameShoosmith Heating & Plumbing Limited
Company number08931737
IncorporatedNot listed
Registered activityPlumbing & heating installation
Official checkListed
Open Companies House entry (opens in new tab)
Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 168 public reviewsCompanies HouseTrustATrader
Sources

Every signal, traced to its origin

2 named sources

Review sources

TrustATrader

Official sources

Companies House
Recent work

Work photos from the public profile

7 photos
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

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Independent checks

About this business

A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the gas engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Review volume: 168
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
Smart checks

Before you hire a gas engineer

By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Good to know

Common questions about Shoosmith Heating & Plumbing

What do customers say about Shoosmith Heating & Plumbing?

Shoosmith Heating & Plumbing has 168 public reviews, averaging 4.9 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Shoosmith Heating & Plumbing's reviews are genuine?

Shoosmith Heating & Plumbing's 168 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Shoosmith Heating & Plumbing a registered business?

Shoosmith Heating & Plumbing Limited is a registered business on Companies House (company number 08931737), listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.

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