Drainage Facilities Management Ltd
Trust score
61out of 100
Rating4.7★
Review volumeLow · 13
Source diversity2 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Drainage Facilities Management Ltd** Was formed in September 2016 by Mathew Clowery & Tony Roach who have over 40 years' Experience of Working in the...
Reviews · public evidence
What customers say
4.7out of 5
5 stars3
4 stars0
3 stars0
2 stars0
1 star1
Highlights
"From Paul in the office to Carl and Dave I couldn’t be happier with the way I was treated and looked after. Paul was really patient with us and explained everything. Carl and Dave were a duo to behold friendly and good humoured. Not many companies offer this level of customer service and I think a few companies out there could learn a lot from DFM"
"Great service. Every member of the team from the first call to the guys who came to do the work were really friendly and helpful. The work and costs were clearly explained. Site was left clean and tidy. Really happy with their work, can't fault them."
"Very happy. Swift response. Job completed at very reasonable price. Friendly and personable staff at all points. Will use again in the future."
Detailed reviews
From Paul in the office to Carl and Dave I couldn’t be happier with the way I was treated and looked after. Paul was really patient with us and explained everything. Carl and Dave were a duo to behold friendly and good humoured. Not many companies offer this level of customer service and I think a few companies out there could learn a lot from DFM
Despite advertising no callout fees, this firm responded to my call - saying I thought my sewage outlet was somehow blocked - by sending a man in a van who didn't do any work apart from lift some covers (already loosened by plumber). He was on the property about 3 minutes and told me what I already knew - that the cess pit system was not working properly due to blockage. His office then called me and asked for a fee of about 120 pounds plus vat straight away. I protested at the unfairness but they wouldn't even consider taking that into account if I then had them empty the septic tank. Recommend?? No
Great service. Every member of the team from the first call to the guys who came to do the work were really friendly and helpful. The work and costs were clearly explained. Site was left clean and tidy. Really happy with their work, can't fault them.
Very happy. Swift response. Job completed at very reasonable price. Friendly and personable staff at all points. Will use again in the future.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.7★ from 13 public reviewsAcross TrustATraderTrustATraderWebsite
Sources
2 named sourcesEvery signal, traced to its origin
Review sources
Official sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.7★
✓Source diversity: 2 sources
!Worth checking yourself
!Review volume: Low · 13
!Verification: Listed
Public evidence last checked May 2026
Good to know
Common questions about Drainage Facilities Management Ltd
What do customers say about Drainage Facilities Management Ltd?
Drainage Facilities Management Ltd has 13 public reviews, averaging 4.7 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Drainage Facilities Management Ltd's reviews are genuine?
Drainage Facilities Management Ltd's 13 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Want an extra legitimacy check?
Run the Cowboy Checker on Drainage Facilities Management Ltd before you contact them.
