Gas EngineerPublic profile
John Smart Plumbing
Trust score
78out of 100
Rating4.9★
Review volume523
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What the public record says
4.9out of 5
Highlights
"Excellent work by Ion. He came to do an initial check and quotation in 48 hours. He then offered a reasonable quote which I accepted. He then came to do the work 48 hours later. He did what had been agreed and did extra work which he showed me was very clearly necessary and charged a small amount extra just for extra parts. I would use Ion again and have no hesitation in recommending him to other householders who need a reliable plumber in the East Lothian area."
"Can't recommend this company highly enough. Ion contacted me and asked if I could send pics of the sink tap that needed replacing along with pics of underneath the sink and pipework. I did and he contacted me with a price for the job which I accepted and as he promised Ion was at my house on time and completed the job very efficiently."
"Great experience, Ion was prompt & provided the quote and was able to start work immediately, which was not expected, but appreciate greatly to get the job done. Top quality job!"
Detailed reviews
Excellent work by Ion. He came to do an initial check and quotation in 48 hours. He then offered a reasonable quote which I accepted. He then came to do the work 48 hours later. He did what had been agreed and did extra work which he showed me was very clearly necessary and charged a small amount extra just for extra parts. I would use Ion again and have no hesitation in recommending him to other householders who need a reliable plumber in the East Lothian area.
Can't recommend this company highly enough. Ion contacted me and asked if I could send pics of the sink tap that needed replacing along with pics of underneath the sink and pipework. I did and he contacted me with a price for the job which I accepted and as he promised Ion was at my house on time and completed the job very efficiently.
Great experience, Ion was prompt & provided the quote and was able to start work immediately, which was not expected, but appreciate greatly to get the job done. Top quality job!
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About
Verified plumber in Whitecraig, Midlothian.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 523 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review platforms
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 523
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Public evidence last checked April 2026
Want an extra legitimacy check?
Run the Cowboy Checker on John Smart Plumbing before you contact them.
