PDW Plumbing & Heating
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
PDW Plumbing & Heating** is a friendly company with over 20 years' experience. Based in Maidstone we operate in Kent all all surrounding areas. We...
What customers say
Highlights
"Paul come and fix our bath after we had a major leak, came out promptly and resolved the issue! A really lovely guy and very respectful of your property! Would recommend without hesitation to anyone!"
"Cannot recommend Paul enough. He came out at really short notice following my gas being turned off by the gas emergency people. No heating or hot water with the weekend looking bleak! Fixed in a jiffy by Paul who is extremely polite and amenable. Will definitely use Paul again!"
"Paul was fantastic, friendly and immediately knew the issue with our noisy pipes and the valve needing replacing which he did quickly and at a reasonable cost. Would def recommend and will def use again if ever needed."
Detailed reviews
Paul come and fix our bath after we had a major leak, came out promptly and resolved the issue! A really lovely guy and very respectful of your property! Would recommend without hesitation to anyone!
Cannot recommend Paul enough. He came out at really short notice following my gas being turned off by the gas emergency people. No heating or hot water with the weekend looking bleak! Fixed in a jiffy by Paul who is extremely polite and amenable. Will definitely use Paul again!
Paul was fantastic, friendly and immediately knew the issue with our noisy pipes and the valve needing replacing which he did quickly and at a reasonable cost. Would def recommend and will def use again if ever needed.
Paul was fantastic, my heating decided to break on a freezing day and he made time in a busy schedule to come and check the problem, quickly found the fault and ordered the part and sorted it the very next day, I was so impressed with his professionalism. He is knowledgeable, worked in a tidy and efficient manner, explained to me very well what the problem was and helped me understand something I wasn’t sure about with the heating system. I am so happy my heating is working again! I will recommend you to anyone needing your help. Thankyou Paul you are a real angel!
Paul plumbed in our new washing machine after the delivery company failed to do so. He diagnosed the problem quickly and found a good solution which means all is now well. Paul is an experienced and knowledgeable plumber who offers good suggestions to a range of plumbing issues we discussed with him. He is also very pleasant and we would be happy using him again.
Paul is not only a very good plumber, but also a very good bloke!
Paul averted a crisis. Day before a holiday, leaking valve under hellish pressure, water pouring out, he came round as soon as he could and did the fix there and then. Absolute star of a man. He reassured us from minute one, explained the process at each stage, and I'm not shy to say, educating us along the way. From stress to relief in a matter of hours, we really couldn't ask for more. He was tidy and did the job really quickly. A friendly, approchable bloke. He doesn't charge a call out, and carries enough parts on board to save you paying the plumber to drive to get the bits needed; leaving a bill which is less of a shock. Absolutely recommended and now our go to guy should we have any other issues in the future.
Would absolutely recommend Paul to sort your boiler. Our hot water was playing up and he was with us as soon as he was able. Friendly, fantastic service from him every time. Thank you Paul
Yes I would definitely recommend Paul to fix any boiler problems! He was very prompt and friendly and sorted out my faulty baxi duotec very quickly! Lovely to have piping hot water again! And will be arranging for him to service my boiler in the future! He done a cracking job! Many thanks!!!
Can not praise Paul from PDW Plumbing and Heating enough. Nothing is too much trouble and goes above and beyond. There is absolutely no doubt I would recommend him to anyone who needs a quality plumber.
Being fairly local, Paul was kind enough to fit me in between other jobs on the same day that I called about a boiler breakdown. He was able to identify the exact fault on my 20+ year-old boiler within 5 minutes, and within half an hour of that had sourced the required part (which was not easy to come by due to the age of the boiler). Barely 48 hours after my initial call, the boiler was back up and running. Paul was friendly and good-humoured on both visits, and his encyclopaedic knowledge of boiler models and their faults was hugely reassuring. His rates were also entirely reasonable. Will definitely be using him for my boiler servicing in future, and have recommended to friends and family since.
Thank you Paul for your kindness and speedy work. Absolutely fantastic and friendly service. We would have no qualms in recommending you to anyone. Enjoy your well deserved break.
Our boiler had a fault and would not heat water or warm radiators. Disaster with young children in the house! Paul fixed it for us and now we are back on track. He was able to attend promptly. Kept in touch on timing of his arrival. Couldn’t ask for more. Would recommend.
Paul quickly diagnosed the possible faults with our combi boiler. Sourced the required replacement parts quickly and efficiently. And he fixed the problems with speed. Paul was friendly, cheerful, organized and clean throughout the job. He is very focused on customer experience and we would recommend him highly.
Exceptional on both occasions used, a gem of a find to have in your phone book, Paul arrived straight away on both occasions and very transparent about fees that would be due. Sorted the issue quickly both times and we couldn’t be happier with his service, will definitely be using again in the near future.
Paul arrived when he said he would. He diagnosed the problem within 10 minutes and, given that he had to go get parts, the leak was sorted within the hour. No mess anywhere either. Very helpful & highly recommended. Vince H.
Paul returned, as promised in December, to fit an isolator in the garage so we don't get a repeat of last year's burst outside tap pipe. Prompt, polite, friendly; did a clean, speedy job. Would highly recommend him. Thanks, Paul!
Paul was booked via the company we had arranged to install our wood stove. The job required him to cap off our gas and remove the existing fireplace. I would have no hesitation in recommending him. He is easily one of the friendliest tradesmen I have come across. So professional, tidy and very helpful.
Paul was fantastic helping out an elderly lady who was severely anxious and had her kitchen flooded. He arrived promptly and was extremely reassuring. Amazing work - will definitely be using Paul again!
Paul arrived within 30 mins of my emergency call to him, as contractors had left me without water for 24 hours. He assessed the problem with the stop cock and had fixed it in no time. Very professional, reliable guy. I would definitely use him again and would recommend him to everyone.
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Public evidence last checked May 2026
