Electrician
Phoenix Electrical & Plumbing Services
Trust score
77out of 100
Rating4.8★
Review volume172
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
4.8out of 5
Highlights
"Diagnosis was quick and efficient, going the extra mile to get my boiler up and running again. Kept me informed at all stages and explained how to limit the problem for the future."
"The rewiring of the house was seems well done. A few damages I wanted to avoid and items not quite in the best place. Overall good. Plumbing leaked first attempt, offered to fix a leaking toilet, turned out worse. I fixed it myself in the end. I think the days overran a bit as they finished to drive back early to Bridport from Weymouth. Sometimes at 2.30pm! The last day I was left with thick dust everywhere as they didn’t bring a suitable hoover and were in a rush to leave early. For the price, a good cleanup was desirable. I was asked for extra money for plaster work, which isn’t great."
Detailed reviews
The rewiring of the house was seems well done. A few damages I wanted to avoid and items not quite in the best place. Overall good. Plumbing leaked first attempt, offered to fix a leaking toilet, turned out worse. I fixed it myself in the end. I think the days overran a bit as they finished to drive back early to Bridport from Weymouth. Sometimes at 2.30pm! The last day I was left with thick dust everywhere as they didn’t bring a suitable hoover and were in a rush to leave early. For the price, a good cleanup was desirable. I was asked for extra money for plaster work, which isn’t great.
Diagnosis was quick and efficient, going the extra mile to get my boiler up and running again. Kept me informed at all stages and explained how to limit the problem for the future.
Based on a photo of the fuse box a quote was given by email and an appointment made. The employee arrived but spent an hour doing nothing, then said he couldn't do the job and left abruptly. Later I got an email to say the employee had felt it unsafe, as parts of my house are rather cluttered (due to a bereavement). However this wasn't discussed in person so I still don't understand what the problem was. I now have to seek a quotation elsewhere and feel that due to the lack of any effort to resolve the situation at the time, this is not a reputable busines
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About
Verified central heating in BRIDPORT, Dorset.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.8★ from 172 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.8★
✓Review volume: 172
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire an electrician
In England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations — confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done — it is your proof the work is safe and compliant, and you will need it if you ever sell.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Phoenix Electrical & Plumbing Services before you contact them.
