Pristine Plumbing & Heating Ltd
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
With many years experience in the trade, Pristine Plumbing services are a local competitively priced Plumbing and Heating company that can offer a wide...
What customers say
Highlights
"I contacted Derek after receiving a very high quote from Plumb London and was not clear on what the real issue was. He responded quickly and came out the next day. He sorted out the problem with my boiler for a fraction of the cost, approximately a tenth of the quote we’d originally received, saving us over £1000. More than happy to use again and recommend him highly."
"Very efficient and resolved the issue promptly by replacing a pipe to radiator. Very courteous and punctual and I felt comfortable that he certainly knew his trade, also very tidy, I would recommend without hesitation"
"Excellent service, fixed my boiler very quickly"
Detailed reviews
Derek and Olly were very professional and very polite.
The plumber was helpful, efficient and polite. He had 3 tasks to do on the day. Fit a new kitchen tap, fix a leak in the waste pip beneath the bath and fix a toilet. He made sure everything was working okay and tidied up after himself. He was friendly and got the job done,that's all one can ask.
I contacted Derek after receiving a very high quote from Plumb London and was not clear on what the real issue was. He responded quickly and came out the next day. He sorted out the problem with my boiler for a fraction of the cost, approximately a tenth of the quote we’d originally received, saving us over £1000. More than happy to use again and recommend him highly.
Very efficient and resolved the issue promptly by replacing a pipe to radiator. Very courteous and punctual and I felt comfortable that he certainly knew his trade, also very tidy, I would recommend without hesitation
Excellent service, fixed my boiler very quickly
I do recommend the work with Pristine Plumbing & Heating! Good quality with fair price
Very thorough workmanship. Derek is polite and pristine!
V reliable and thorough - thanks Pristine plumbing!!
I have used Pristine before and was so happy any future work was definitely good by to be theirs. Derek is polite, friendly, trustworthy, helpful, kind, thoughtful and a great plumber. Always punctual and ready to sort out anything. This time I needed a showerhead and radiator valve replaced, my pump looked at, shower knobs realigning and sink plugs changing. All done quickly and with respect for my home. Happily recommend so long as he doesn’t get so busy I can’t book him when needed 😂
Very pleased with the new mixer tap
Derek is excellent, I highly recommend him. He goes the extra mile and always brings reliable, kind & efficient people on jobs with him too.
Great team, very professional and friendly. Fitted a range of new appliances (sink, taps, dishwasher, washing machine). Wouldn't hesitate to recommend.
Very good work. Thanks, guys.
Neat and tidy job. Very polite, good communication. Would recommend!
Polite Tidy Competent
This is the second time I’ve used Derek and he’s fantastic. He’s quick to respond, comes out immediately and resolved my issue within 24 hours despite requiring parts and a second visit
Derek was quick to respond, kept us informed of costs and he and his team worked hard to resolve our plumbing issue.
Replacement boiler works. Solid workmanship, excellent service will be using again in the future.
Spoke to Derek about the problem, who was polite and understanding about the issue. He quickly arranged for a plumber to arrive and the job was not straightforward! A leak under the kitchen sink that needed part of the cupboard to be cut away and new pipes fitted. But all done very well; the plumber was efficient and tidy. Will certainly use again. Recommended.
Derek came at short notice and was marvellous.
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Public evidence last checked May 2026
Common questions about Pristine Plumbing & Heating Ltd
What do customers say about Pristine Plumbing & Heating Ltd?
Pristine Plumbing & Heating Ltd has 486 public reviews, averaging 4.9 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pristine Plumbing & Heating Ltd's reviews are genuine?
Pristine Plumbing & Heating Ltd's 486 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
