Plumber

Sterling Softeners

Chesham5.0· 901 reviews · 1 source
Trust score
79out of 100
Rating5.0★
Review volume901
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Verified household water treatment in Chesham.

Reviews · public evidence

What customers say

5.0out of 5
901 reviews in public evidenceCross-checked across 1 source
Checkatrade901 reviews · 5.0 avg

Highlights

"From enquiry to site visit was about a day and the face to face discussions were extremely informative, unbiassed and in some depth. Nick both informed and also listened and we received a reasonable quote. We mulled all this over and of course got two other very similar product quotes. Sterling was the best both in being reasonably pitched and for the advice given. The actual installation was quickly handled, fast and very efficient. We were kept informed very efficiently throughout the entire process. A very good friendly and efficient service was given. Definitely recommended."

AnonymousCheckatrade5.0 rating

"Great Service. I live in a hard water area and needed a new water softener to replace my old one. They came out quickly and recommended a good system to replace my old one that would be effective for the size of my house. The installation was quick, clean and very well done. The new system was setup in a nice and tidy location and topping up with salt is very easy to do. Would highly recommend Sterling Softeners if you live in a hard water and are looking to install a water softener"

AnonymousCheckatrade5.0 rating

"We highly recommend Sterling Softeners for those who are interested in installing water softener in their homes. Communication was outstanding. Radina was very quick to reply to our emails - always within 1 working day. Questions were always answered clearly. Immediately after installation we were sent warranty, invoice, and a schedule for a follow up visit. Everything was organised perfectly. Nick who came for our free home visit was clearly very knowledgeable in his field. He laid out all of our options, the pros and cons of all products, and all the prices. David who came to install ou"

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous5.0 / 5 ·

From enquiry to site visit was about a day and the face to face discussions were extremely informative, unbiassed and in some depth. Nick both informed and also listened and we received a reasonable quote. We mulled all this over and of course got two other very similar product quotes. Sterling was the best both in being reasonably pitched and for the advice given. The actual installation was quickly handled, fast and very efficient. We were kept informed very efficiently throughout the entire process. A very good friendly and efficient service was given. Definitely recommended.

Checkatrade
Anonymous5.0 / 5

Great Service. I live in a hard water area and needed a new water softener to replace my old one. They came out quickly and recommended a good system to replace my old one that would be effective for the size of my house. The installation was quick, clean and very well done. The new system was setup in a nice and tidy location and topping up with salt is very easy to do. Would highly recommend Sterling Softeners if you live in a hard water and are looking to install a water softener

Checkatrade
Anonymous5.0 / 5

We highly recommend Sterling Softeners for those who are interested in installing water softener in their homes. Communication was outstanding. Radina was very quick to reply to our emails - always within 1 working day. Questions were always answered clearly. Immediately after installation we were sent warranty, invoice, and a schedule for a follow up visit. Everything was organised perfectly. Nick who came for our free home visit was clearly very knowledgeable in his field. He laid out all of our options, the pros and cons of all products, and all the prices. David who came to install ou

Checkatrade
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Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 901 public reviewsAcross CheckatradeCheckatrade
Sources

Every signal, traced to its origin

1 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 901
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
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Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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